Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Walls

Appleton,WI

Summary

Driven Accountant with a proven track record at United Healthcare, UHG, where I streamlined accounting processes and enhanced financial accuracy. Expert in General Ledger Entries and adept at variance analysis, I successfully managed audits and resolved discrepancies, demonstrating strong analytical and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Manager Business Processs/Level Funded Accounting

United Healthcare Group
08.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Business Process Analyst

United Healthcare Group
02.2022 - 07.2022
  • Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
  • Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
  • Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
  • Collaborated with upper management to drive strategy and implement new processes.

Senior Business Process Analyst

United Healthcare Group
02.2022 - 07.2022
  • Liaised with staff managers to collaboratively design process change implementation plans.
  • Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
  • Maintained authoritative knowledge on change management techniques effective in improving processes without disrupting operations.
  • Instructed personnel on specific changes to Type parameters, effectively communicating required alterations to workflow.

Report Analyst

United Healthcare Group
06.2015 - 04.2021
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
  • Improved report accuracy by streamlining data collection and validation processes.
  • Evaluated current reporting practices in order to identify areas for improvement and optimization potential.
  • Supported strategic planning initiatives by providing timely insights based on thorough analysis.

Senior Accountant

United Healthcare, UHG
09.2006 - 05.2013
  • Reconciled accounts and reviewed expense data.
  • Gathered financial information, prepared documents for monthly reporting.
  • Enhanced financial accuracy by streamlining and automating accounting processes.
  • Managed successful audits by collaborating effectively with internal and external auditors.
  • Investigated daily variances and corrected errors to resolve discrepancies.

Education

Bachelor Of Applied Arts - Accounting

Lakeland College
Plymouth, WI
04.2014

Skills

  • General Ledger Entries
  • MS Office Suite
  • Variance Analysis
  • Budget Analysis

Timeline

Manager Business Processs/Level Funded Accounting

United Healthcare Group
08.2022 - Current

Business Process Analyst

United Healthcare Group
02.2022 - 07.2022

Senior Business Process Analyst

United Healthcare Group
02.2022 - 07.2022

Report Analyst

United Healthcare Group
06.2015 - 04.2021

Senior Accountant

United Healthcare, UHG
09.2006 - 05.2013

Bachelor Of Applied Arts - Accounting

Lakeland College
Sandra Walls