Sandra White
New Hope,Pennsylvania
Summary
I have worked in customer service since I was 13 years old. I've always been a dependable employee and did my best to satisfy customers while also helping my co-workers and making sure the house runs smoothly. I was quickly promoted from busser to server last winter and have spent my entire summer between both serving and store managing. I began working towards bartending. I'm a team player and would love to extend my work experience in West Chester, my home away from home.
Overview
6
6
years of professional experience
Work History
Server
The Hattery Stove And Still
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Sales Associate
The Paper Unicorn
03.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
Education
Secondary Math Education
West Chester University of Pennsylvania
West Chester, PA05.2026
High School Diploma -
Central Bucks High School East
Doylestown, PA06.2022
Skills
- Cash Register Operations
- Front of House Display Creation
- Item Promotion
- Menu Knowledge
- Beverage Preparation
- Guest Seating
- Adaptable and Flexible
- Stocking and Replenishing
- Sales Techniques
- Table Bussing
- Table Preparation
- Cash Handling
- Utensil Cleaning
Timeline
Server
The Hattery Stove And Still
12.2022 - Current
Sales Associate
The Paper Unicorn
03.2017 - Current
Secondary Math Education
West Chester University of Pennsylvania
High School Diploma -
Central Bucks High School East
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