Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SANDRA WILLIAMS

Albuquerque,NM

Summary

Recent graduate with foundational knowledge in medical coding and billing with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive. Experienced working remote as well, the past 6 years have been working from home. With more than 10 years of experience within the medical field I am excited to apply skills from Carrington College in combination with previous experience in the medical billing and coding field. Certificate achieved 2/23/24.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Accounts Receivable Tech 2

University of New Mexico Medical Group
04.2018 - 08.2024
  • Running reports for documentation of profits
  • Finding and fixing errors to resubmit claims
  • CPT and ICD-10 knowledge to verify if coding is an error
  • Modifier knowledge to verify if claim needs to have one added
  • Updating patient accounts based on payment and contact info
  • Maintaining accurate spreadsheets for end of the month balancing
  • Appealing claims to get them paid
  • Claims inquiries
  • Claim reconsiderations
  • Post and reconcile all processed payments
  • Post payments according to EOB's and work quality checks
  • Post credits and refund patient and hospital refunds
  • Post contractuals and fix errors
  • Insurance verification and pulling PLB's for posting
  • Balancing payment postings so reports are correct
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Patient Financial Services Representative

University Of New Mexico
08.2017 - 04.2018
  • Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
  • Improved patient satisfaction by providing timely and accurate financial information.
  • Promoted a positive patient experience, addressing concerns and resolving issues related to billing or insurance coverage.
  • Demonstrated adaptability by staying current with changes in healthcare policies and regulations affecting patient financial services operations.
  • Reduced outstanding patient balances, implementing effective follow-up strategies that encouraged timely payments.

Education

Medical Billing and Coding Certificate - Medical Billing And Coding

Carrington College
Albuquerque, NM
11.2024

Skills

  • Analytical skills
  • Advantx
  • Navigator
  • SM Analytics
  • Time management
  • Data entry
  • Waystar
  • Medinformatix
  • Nextgen
  • Epic
  • Attention to detail
  • Athena/IDX
  • Dependable and responsible
  • Cerner
  • Multitasking
  • Sorian
  • Computer skills
  • EHR
  • Organization and time management
  • Organizational skills
  • CPT Coding/ICD-10 Coding/HCPCS
  • Checking Claim Status/Collections
  • Claims Follow-Up
  • Worker's Compensation & Disability
  • CLIA, HIPAA, OSHA training
  • Posting Payments
  • Medical Terminology & Abbreviations
  • Medicare Fraud & Abuse
  • Phone etiquette
  • Insurance Verification
  • Microsoft Office Suite
  • CMS 1500, UB-04
  • Charge Entry
  • 10-key
  • Reconsiderations
  • Appeals & Denials
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Certification

Medical billing and coding certification

Certification #X2P4P8H8

eff. date 02-23-2025

exp. date 02-23-2027

Timeline

Accounts Receivable Tech 2

University of New Mexico Medical Group
04.2018 - 08.2024

Patient Financial Services Representative

University Of New Mexico
08.2017 - 04.2018

Medical Billing and Coding Certificate - Medical Billing And Coding

Carrington College

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SANDRA WILLIAMS