Sandra Woods
Stockbridge,Georgia
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
3
3
years of professional experience
Work History
Secretary
Calhoun County Board of Education
Anniston, Alabama
08.2020 - 10.2023
- Greeted parents and guests upon arrival, ensuring a positive first impression and delivering exceptional customer service
- Managed check-in and check-out processes as students arrived
- Operated with a high level of customer service
- Responded to parents' inquiries and resolved issues promptly and effectively in person and via telephone
- Maintained accurate and detailed records of students' enrollment/transfers
- Adept at handling a wide range of administrative tasks, managing communication, and ensuring the smooth operation of the front office
- Responded promptly to parents' inquiries, providing information about enrollments
- Coordinated with maintenance teams to address teachers' requests.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
bachelor's degree -
Rasmussen University
12-2017
Skills
- Customer Service Excellence
- Communication (Verbal and Written)
- Problem Solving
- Conflict Resolution
- Time Management
- Team Collaboration
- Multitasking
- Appointment Scheduling
- Supply Ordering
- Supply Restocking
- Multi-Line Phone Systems
- Office staff leadership
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Accomplishments
- Documented and resolved student attendance which led to a 80% decrease.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Hobbies
Writing in my journal
Listening to a variety of music
Walking in the park
Reading and studying my Bible
Spending time with family
Timeline
Secretary
Calhoun County Board of Education
08.2020 - 10.2023
bachelor's degree -
Rasmussen University