Sandra Wysong
Park City,UT
Summary
Dynamic Assistant Store Manager with over 10 years of experience in retail operations. Proven track record in training teams, enhancing customer satisfaction, and optimizing inventory management.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Eddie Bauer
07.2016 - 01.2026
- Supervised daily store operations, ensuring seamless customer experiences and optimal staff performance.
- Trained and mentored team members to enhance product knowledge and service excellence.
- Managed inventory control processes, minimizing stock discrepancies through effective monitoring.
- Analyzed sales data to identify trends, informing strategic merchandising decisions and promotional strategies.
Assistant Store Manager
Bose
12.2004 - 07.2016
- Executed visual merchandising standards, optimizing product displays for increased customer engagement.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Assisted in recruiting, hiring and training of team members.
Timeline
Assistant Store Manager
Eddie Bauer
07.2016 - 01.2026
Assistant Store Manager
Bose
12.2004 - 07.2016