Sandra Zambrano
East Windsor
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1990
1990
years of post-secondary education
Work History
Certified Medical Assistant.
Princeton Medical Group (Oncology)
Princeton
08.2018 - Current
- Assisted healthcare professionals with patient intake and documentation processes.
- Scheduled patient appointments using electronic health record systems.
- Performed routine vital sign checks and recorded findings accurately.
- Educated patients on medication usage and treatment plans clearly.
- Maintained cleanliness and organization in examination rooms and work areas.
- Communicated effectively with patients to address questions and concerns promptly.
- Collaborated with team members to ensure smooth clinic operations daily.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
- Documented notes during patient visits.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Clinical Research Coordinator
Psoriasis Treatment Centet
East Windsor
08.2003 - 06.2017
- Coordinated patient recruitment efforts for clinical trials at a specialized treatment center.
- Assisted in scheduling and organizing patient appointments for study participation.
- Supported data collection and documentation for ongoing research projects.
- Managed regulatory compliance by maintaining accurate trial records and reports.
- Communicated with patients to explain study procedures and answer questions.
- Collaborated with research teams to ensure adherence to protocols and timelines.
- Facilitated training sessions on study protocols for new staff members.
- Monitored patient progress throughout trials to ensure safety and wellbeing.
- Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
- Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
- Reviewed CRFs for completeness and accuracy before database entry.
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
- Monitored patient safety during clinical trials according to established guidelines.
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- Assisted in the preparation of Institutional Review Board submissions for clinical trials.
- Kept patient care protocols and clinical trial operations in compliance.
- Conducted routine visits to research sites to ensure compliance with protocol requirements.
- Reviewed medical records for accuracy of source documentation prior to database lock.
- Collaborated with internal departments such as Regulatory Affairs and Data Management to ensure that all studies were conducted in accordance with ICH-GCP guidelines.
- Collected, processed and delivered specimens from trial participants.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Developed and maintained accurate and timely study databases.
- Developed case report forms for data collection at investigational sites.
- Compiled trial related documents into a master file as required by sponsor or regulatory agency.
- Performed patient assessments, collected and analyzed data, and prepared reports.
- Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
- Organized, analyzed and modeled study data.
- Prepared informed consent forms for review by ethics committees.
- Facilitated resolution of protocol deviations or violations reported by sites or detected through monitoring activities.
- Conducted screening interviews to determine eligibility of possible subjects.
- Took vital signs and collected medical histories as part of study protocols.
- Educated participants on studies and anticipated outcomes.
- Monitored subject enrollment and tracked dropout details.
- Placed orders for medications to be used in studies.
Education
NHA Certified Medical Assistant - Medical Multi Tech Assistant
Omega Institute
Cherry Hill, NJ 09.1994 - 05.1994
Willingboro HS
Willingboro, NJSome College (No Degree) - Nursing
Mercer County Community College
West Windsor, NJSkills
- Electronic health records
- Vital sign measurement
- Patient education
- Appointment scheduling
- Patient care coordination
- Healthcare compliance
- Clinical documentation
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Conflict resolution
- Patient assessments
- Medication administration
- Basic life support
- HIPAA compliance
- Healthcare procedures
Languages
Spanish
Native/ Bilingual
Timeline
Certified Medical Assistant.
Princeton Medical Group (Oncology)
08.2018 - Current
Clinical Research Coordinator
Psoriasis Treatment Centet
08.2003 - 06.2017
NHA Certified Medical Assistant - Medical Multi Tech Assistant
Omega Institute
09.1994 - 05.1994
Willingboro HS
Some College (No Degree) - Nursing
Mercer County Community College