Overview

Work History

Education

Skills

Timeline

Sandra Del Socorro Moya

Miami,FL

Overview

24

24

years of professional experience

Work History

Cabin Cleaner

Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.

Wheelchair Agent

Retail Sales Associate

Housekeeping Cleaner

Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Cabin Cleaner

Supermarket Worker

Customer Service Representative

01.2000 - 11.2023

Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Tomas Ocampo

Leon , Nicaragua

07.1989

Skills

Customer Service
Flexible and Adaptable
Dependable and Responsible

Teamwork and Collaboration
Friendly, Positive
Attention to Detail

Timeline

Customer Service Representative

01.2000 - 11.2023

Cabin Cleaner

Wheelchair Agent

Retail Sales Associate

Housekeeping Cleaner

Cabin Cleaner

Supermarket Worker

High School Diploma -

Tomas Ocampo