Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Schroeder

Sandstone,MN

Summary


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience

Work History

Health Unit Coordinator

Essentia Health
01.2022 - 01.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
  • Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.

Mental Health Program Assistant

State of Minnesota - CBHH
02.2020 - 04.2021
  • Plan and facilitate engagement opportunities for acute mentally ill patients in a locked hospital setting
  • Collaborate with the treatment team to implement treatment programs, focusing on utilizing healthy coping skills.
  • Documented daily for 16 patient participation and behaviors and reported findings to the treatment team
  • Assisted clients with daily living need to maintain self-esteem and general wellness.

Security Counselor Lead

State of Minnesota MSOP
01.2007 - 01.2013
  • Supported unit and office infrastructure by maintaining documentation, managing security audits, ordering supplies, and updating files
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided a secure environment for staff and visitors by enforcing company policies and procedures related to security protocols.
  • Developed strong working relationships with colleagues, fostering teamwork and cooperation in meeting shared goals related to maintaining a secure environment.
  • Listened to clients' concerns and provided encouragement and support.
  • Supported a unit of 25 clients individuals dealing with mental health and emotional issues.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.

Education

Diploma - Medical Assistant

Duluth Business University
Duluth, MN
09.2006

Skills

  • Crisis Management
  • Leadership
  • Organization
  • Problem-solving
  • Teamwork
  • Professionalism and ethics
  • Records management
  • Critical thinking

Timeline

Health Unit Coordinator

Essentia Health
01.2022 - 01.2023

Mental Health Program Assistant

State of Minnesota - CBHH
02.2020 - 04.2021

Security Counselor Lead

State of Minnesota MSOP
01.2007 - 01.2013

Diploma - Medical Assistant

Duluth Business University

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Sandra Schroeder