Dedicated and experienced Licensed Clinical Social Worker, skilled in assessing the needs of individuals, families and programs; and implementing appropriate interventions to reach desired outcomes.
Overview
23
23
years of professional experience
Work History
Mental Health Social Worker
Dept. of Veteran Affairs - Bay Pines VA
Bay Pines, Florida
08.2024 - Current
Full Time - 40 hours per week
Primary Therapist with the Residential Substance Abuse Treatment Program and the Residential Center for Sexual Trauma Services Program.
Facilitate in-depth psychosocial assessments for veterans with a history of sexual trauma, and a diagnosis of PTSD, and veterans with Substance Use Disorders
Collaborate with Veterans and multi-disciplinary team to develop specific, recovery-oriented treatment plans
Provide Evidence - Based individual and group therapy to veterans with a diagnosis of PTSD and Substance Use, and comorbid disorders, such as Bipolar Disorder, other Mood Disorders and Axis II Disorders, as well as grief related issues.
Implement assessment tools as well as methods for measuring effectiveness of Mental Health practice and services such as CAPS-5-R, BAM, PHQ-9, PCL-5, DERS
Certified Coach
FASTer Way To Fat Loss
Seminole, FL
08.2018 - Current
Served as an individual and corporate coach for the 6 week community rounds
Served as a VIP Community Coach
Provided services virtually via email, social media (I.e. Facebook groups and Instagram), phone calls, texts and Zoom calls.
Educated clients on the FASTer Way To Fat Loss strategies as well as assist in executing those strategies in order to reach their health and wellness goals.
Provided guidance to individuals in order to help them identify obstacles or challenges impeding progress towards desired objectives.
Created an environment where clients felt comfortable expressing themselves openly without fear of criticism or judgement.
Provided resources such as books, articles, websites, podcasts. that may be beneficial for furthering personal growth.
Monitored client progress throughout the coaching process and adjusted plans accordingly.
Client and Coach Support Specialist
FASTer Way To Fat Loss
Clearwater, FL
05.2019 - 03.2020
Developed strong relationships with clients and certified FWTFL coaches through friendly interactions and problem-solving abilities.
Resolved customer and coach inquiries and concerns via phone, email, or other communication channels.
Escalated complex customer and coach inquiries to appropriate supervisor when necessary.
Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
Delivered high level of service to clients and certified coaches to both maintain and extend relationships for future business opportunities.
Fee Basis Social Worker
Dept of Veterans Affairs - Bay Pines VA
Bay Pines, Florida
12.2015 - 02.2017
As needed/Variable hours
Provided professional mental health and medical social work services
Facilitated in-depth psychosocial assessments
Collaborated with veterans and multi-disciplinary team to develop specific, recovery-oriented treatment plans
Provided evidenced based treatment modalities to veterans in individual, family and group settings
Coordinated social work services and provide case management
Implemented methods for measuring effectiveness of social work practice and services such as the PTSD Checklist (PCL), the Patient Depression Questionnaire (PHQ-9), the Beck Anxiety Inventory, the Beck Depression Inventory and patient satisfaction surveys
PRN Social Worker
Empath Health
Clearwater, Florida
11.2015 - 07.2016
As needed/Variable hours
Facilitated in-depth psychosocial assessments for patients admitted to Hospice, and their families
Provided medical social work services and case management support to all assigned hospice patients and their families
Facilitated Discharge Planning
Provided mental health support, family therapy, and grief counseling
Senior Social Worker (GS-185) GS-12
Dept of Veterans Affairs - Bay Pines VA
Bay Pines, Florida
07.2010 - 11.2015
40 hours per week
Mental Health Social Worker for the Palm Harbor Community Based Outpatient Clinic
Facilitated in-depth psychosocial assessments
Collaborated with veterans and multi-disciplinary team to develop specific, recovery-oriented treatment plans
Provided evidenced based treatment modalities to veterans in individual, family and group settings
Implemented methods for measuring effectiveness of social work practice and services such as the PTSD Checklist (PCL), the Patient Depression Questionnaire (PHQ-9), the Beck Anxiety Inventory, the Beck Depression Inventory, and patient satisfaction surveys
Mental Health Social Worker (GS-185) GS-11
Dept of Veterans Affairs - Bay Pines VA
Bay Pines, Florida
08.2006 - 07.2010
Full Time - 40 hours per week
Primary Therapist with the Center for Post Traumatic Stress Disorder and the Center for Sexual Trauma Services
Facilitated in-depth psychosocial assessments for veterans with a history of sexual trauma, and a diagnosis of PTSD and other related disorders in both the residential and outpatient program
Collaborated with veterans and multi-disciplinary team to develop specific, recovery-oriented treatment plans
Provided individual, family and group therapy, as well as psycho education classes
Provided evidenced based treatment modalities to veterans with a history of sexual trauma and a diagnosis of PTSD and co-morbid disorders such as Bipolar Disorder, Substance Use Disorders, Mood Disorders and Axis II Disorders, as well as grief related issues in residential and outpatient care
Implemented methods for measuring effectiveness of social work practice and services such as the PTSD Symptom Scale Self-Report (PSS-SR), the Trauma Symptom Inventory (TSI), the Beck Anxiety Inventory, the Beck Depression Inventory, and the PTSD Symptom Scale Interview (PSSI)
Served on the PTSD Performance Improvement Committee
Chairperson for the PTSD Outpatient Program Redesign Committee responsible for improving patient flow through the outpatient program
Provided education and consultation to colleagues and students on the psychosocial treatment of veterans with a history of sexual trauma and PTSD
Provided annual training to local clinical staff, as well as clinical staff from other national VA facilities, during a 3-day Military Sexual Trauma Training program
Social Work Intern
Dept. of Veterans Affairs - Bay Pines VA
Bay Pines, Florida
05.2006 - 08.2006
Full Time - 40 hours per week
Case Manager and Primary Therapist for veterans in the Geropsychiatry Program
Facilitated in-depth psychosocial assessments
Coordinated social work services for inpatient and outpatient care
Facilitated support groups for caregivers of Geropsychiatry patients
Facilitated groups in the outpatient mental health clinic
Facilitated in-depth psychosocial assessments for veterans with a history of sexual trauma, PTSD and other related disorders
Provided evidenced-based modalities for the treatment of sexual trauma and PTSD in the residential sexual trauma program
Oncology Social Worker
Lewis Hall Singletary Oncology Center
Thomasville, Georgia
05.2005 - 05.2006
Full-Time - 40 hours per week
Assisted Oncology patients and their families from diagnosis throughout treatment
Facilitated in depth psychosocial assessments
Provided individual, family and group counseling
Facilitated medical payment for Oncology treatment through Medicare, Medicaid, and non-profit organizations
Collaborated with interdisciplinary team through daily meetings and weekly Tumor Board consultations
Facilitated discharge planning
Facilitated support groups for cancer patients as well as families and caregivers
Educated patients and caregivers, regarding services and resources offered, during new patient orientation
Assistant Store Manager
Limited Brands - Victoria's Secret Stores
Tallahassee, Florida
07.2001 - 05.2005
Full-Time - 40 hours per week
Executed sales plans to reach company goals
Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales
Recruited, hired, developed and retained retail talent for the company
Held each team member accountable for achieving brand and performance goals
Facilitated effective communication between staff members, as well as staff and upper management
Built and maintained effective relationships with peers and upper management
Directed, supervised and motivated employees engaged in sales, inventory-taking and reconciling cash receipts
Completed weekly schedules according to payroll policies
Maintained visually appealing and effective displays for the entire store
Prevented store losses using awareness, attention to detail and integrity
Addressed customer inquiries and resolved complaints
Educated customers on product and service offerings and helped customers select products that best fit their personal needs
Offered exceptional customer service to differentiate and promote the company brand
Education
Master of Social Work - Clinical Social Work
Florida State University
August 2006
Bachelor of Social Work -
Florida State University
August 2005
Skills
Analytical thinker
Detail Oriented
Exceptional interpersonal, oral and written communication skills
Able to work independently and as a member of a team
Exceptional client/customer service skills
Creative problem solver
Proficient in the use of Cognitive Behavioral Therapy, and specific evidenced based therapies such as Prolonged Exposure Therapy, Cognitive Processing Therapy and Dialectical Behavioral Therapy
Client-focused
Excellent relationship building skills
Accomplishments
Served on an accreditation committee responsible for creating/re- creating new models of psychosocial assessment and intervention to identify and address specialized clinical needs, policies, procedures, and/or practice guidelines pertaining to the facility's PTSD program which resulted in full accreditation.
Consistently ranked among the top store managers in the district, in percent to company goals, during employment with Limited Brands.
Additional Information
PROFESSIONAL LICENSURE - Licensed Clinical Social Worker, State of Florida, SW 9476.
Qualified Supervisor CSW
Timeline
Mental Health Social Worker
Dept. of Veteran Affairs - Bay Pines VA
08.2024 - Current
Client and Coach Support Specialist
FASTer Way To Fat Loss
05.2019 - 03.2020
Certified Coach
FASTer Way To Fat Loss
08.2018 - Current
Fee Basis Social Worker
Dept of Veterans Affairs - Bay Pines VA
12.2015 - 02.2017
PRN Social Worker
Empath Health
11.2015 - 07.2016
Senior Social Worker (GS-185) GS-12
Dept of Veterans Affairs - Bay Pines VA
07.2010 - 11.2015
Mental Health Social Worker (GS-185) GS-11
Dept of Veterans Affairs - Bay Pines VA
08.2006 - 07.2010
Social Work Intern
Dept. of Veterans Affairs - Bay Pines VA
05.2006 - 08.2006
Oncology Social Worker
Lewis Hall Singletary Oncology Center
05.2005 - 05.2006
Assistant Store Manager
Limited Brands - Victoria's Secret Stores
07.2001 - 05.2005
Master of Social Work - Clinical Social Work
Florida State University
Bachelor of Social Work -
Florida State University
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