Sandra-Lee Plunkett
Hampton,Virginia
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Hampton, Virginia
08.2025 - 04.2026
- Operated cash registers and processed transactions accurately during high-traffic shifts.
- Followed safety protocols while managing coffee machines and food products.
- Prepared and served espresso drinks, blended coffees, and teas to customer specifications.
- Greeted customers, took beverage orders, and provided recommendations based on preferences.
- Maintained composure during peak periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Starbucks
Honolulu, Hawaii
08.2024 - 08.2025
Front Desk Supervisor
Luana Waikiki Hotel & Suites
Honolulu, Hawaii
06.2022 - 09.2024
- Trained new staff on customer service protocols and hotel procedures.
- Coordinated with housekeeping to maintain room availability and cleanliness standards.
- Handled reservations and maintained accurate booking records using hotel management software.
- Balanced financial transactions and prepared daily revenue reports.
- Provided front desk support and handled customer inquiries efficiently.
Hospital Services Tech I
Blood Bank of Hawaii
Honolulu, Hawaii
10.2020 - 06.2022
- Documented inventory levels of blood products and supplies regularly.
- Prepared blood products for distribution to local hospitals and clinics.
- Performed data entry into internal systems accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Showroom Trainer
Chuck E Cheese
Honolulu, Hawaii
06.2018 - 10.2020
- Developed engaging training programs for team members at family entertainment center.
- Collaborated with management to identify training needs and improve service quality.
- Collaborated with kitchen staff to ensure timely order delivery.
- Managed multiple tables and prioritized guest needs effectively.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Wallace Rider Farrington High School
Honolulu, HI05-2020
Skills
- Task prioritization
- Customer service
- Staff training
- Team collaboration
- Problem solving
- Speedy and efficient
- Cash handling
- Decision-making
- Hospitality and accommodation
Timeline
Barista
Starbucks
08.2025 - 04.2026
Barista
Starbucks
08.2024 - 08.2025
Front Desk Supervisor
Luana Waikiki Hotel & Suites
06.2022 - 09.2024
Hospital Services Tech I
Blood Bank of Hawaii
10.2020 - 06.2022
Showroom Trainer
Chuck E Cheese
06.2018 - 10.2020
High School Diploma -
Wallace Rider Farrington High School