Sandraluz Hernandez
Del Rio,TX
Summary
Dedicated professional with strong customer service and organizational skills. Experienced in managing inquiries and enhancing service satisfaction. Ready to contribute to team success through effective communication and attention to detail.
Overview
4
4
years of professional experience
Work History
Sales Tax Refund Assistant
Amistad MailBox
Del Rio, Texas
04.2024 - 04.2026
- Managed customer inquiries and correspondence to facilitate smooth daily operations.
- Maintained organized inventory and processed outgoing mail shipments to ensure timely delivery.
- Handled administrative tasks such as filing, data entry, and document preparation.
- Engaged with customers to resolve concerns and improve overall service satisfaction.
- Welcomed visitors and clients by providing a friendly and professional greeting.
- Organized and maintained filing systems for documents and records.
Mariachi Musician
Mariachi Del Rio
Del Rio, Texas
05.2022 - 08.2025
- Performed traditional mariachi music at various events and celebrations.
- Collaborated with band members to arrange musical pieces, enhancing overall performance quality.
- Adapted setlists based on audience preferences and event themes.
- Assisted in rehearsals by providing constructive feedback, contributing to improved performance.
- Cultivated strong interpersonal skills to effectively interact with diverse personalities.
Human Resources Assistant
San Felipe Del Rio Consolidated Independent School District
Del Rio, Texas
06.2024 - 05.2025
- Processed employee onboarding paperwork and maintained accurate records to ensure compliance and smooth transitions for new hires.
- Prepared materials for new hire orientation sessions and workshops to enhance onboarding experience and facilitate engagement.
- Managed employee files, ensuring compliance with district policies and regulations.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Handled inquiries from current or prospective employees regarding human resources policies or procedures to provide clarity and support.
Education
High School Diploma -
Del Rio High School
Del Rio, TX05-2025
Skills
- Data entry
- File and record keeping
- Inventory management
- Customer service
- Team collaboration
- Organizational skills
- Communication skills
Languages
Spanish
Native/ Bilingual
Affiliations
- Team Member, Texas Women's Rugby (2025)
- Member, Texas Pre-Dental Society (2025)
Timeline
Human Resources Assistant
San Felipe Del Rio Consolidated Independent School District
06.2024 - 05.2025
Sales Tax Refund Assistant
Amistad MailBox
04.2024 - 04.2026
Mariachi Musician
Mariachi Del Rio
05.2022 - 08.2025
High School Diploma -
Del Rio High School