Sandra Luz Rodriguez Macias
San Mateo,CA
Summary
Bilingual Benefits Analyst 11 proudly offering many years handling health benefits enrollment. Highly enthusiastic professional known for explaining benefits to our clients in simple to understand terms that they are able to navigate their medical benefits. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible with my schedule.
Overview
17
17
years of professional experience
Work History
Health Benefit Analyst 11
San Mateo Medical Center
San Mateo, CA
02.2007 - Current
- Determinate Eligibility for applicants for county of San Mateo ( Medi-Cal ACE,BCCTP, Cover California ) Programs.
- Assisted clients with obtaining health coverage to help them to cover their medical bills.
- Answering the Hot line and assisting client to complete medical application via phone and scheduling appointment.
- Provided guidance on programs clients were eligible base on the family size and income.
- Assist with the F19 and HPE projects the reports has over 1400 self pay patients check for eligibility . recode the visit in GUI, assist them with and appointment ,and help them with completing an application.
- Assisted with the in patient , ICU and ER cases to be sure we apply for medical coverage .
- Complete disability application for who needed help with their application.
Education
Belmont Hight School
Los Angeles, CA05-1983
Skills
- Microsoft Excel
- Special projects
- Verbal and written communication
- Team Collaboration
- Problem-solving abilities
- Time Management
- Organizational Skills
- Compliance Reporting
- Self Motivation
- Goal Setting
- Problem-solving aptitude
- Adaptability
- Bilingual Fluent in Spanish
Accomplishments
- County of San Mateo employee of the month
Timeline
Health Benefit Analyst 11
San Mateo Medical Center
02.2007 - Current
Belmont Hight School
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