Certified coding professional with strong foundation in medical coding systems, compliance regulations, and healthcare documentation. Adept at ensuring precise and accurate code assignment, optimizing reimbursement processes, and maintaining high standards of data integrity. Known for collaborative teamwork and adaptability in dynamic environments, contributing to team success and achieving organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bilingual Patient Registration Representative
Wakemed
Raleigh, NC
07.2025 - Current
Facilitated patient check-in and registration processes to ensure timely service delivery.
Verified patient information for accuracy and completeness, reducing discrepancies in records.
Gathered demographic and insurance information to register patients for medical appointments.
Verified insurance coverage to confirm patient coverage for necessary medical services.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
Real Estate Transaction Coordinator
Avanza Together Realty, LLC
Raleigh, NC
07.2024 - Current
Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
Prepare and complete all Listing & Buyer documents; such as Listing Agreement, Buyer Agreement, Offer to Purchase, comparative market analysis report, sellers and buyers’ disclosures, research all property info, etc.
Coordinate inspections, negotiate repairs
Maintain regular communication with clients, agents, lenders, attorneys, inspectors, and other professionals.
Schedule, coordinate & attend closing process.
Update client information into database system.
Manage all aspects of Buyer & Seller transactions from executed purchase agreement to closing.
Ensure compliance with industry regulations through diligent monitoring of transaction timeliness and adherence to established policies.
Medical Coder
UNC HOSPITAL
Raleigh, NC
10.2014 - 03.2015
Submits accurate ICD-10-CM and CPT-4 codes for reimbursement and specific information for statistical purposes
Codes cardiovascular procedures from detailed physician surgical chart such as heart catheters, coronary interventions, peripherals, ICD’s, and pacemakers
Remain current with recognized resources and continuing education
Interaction with healthcare providers to ensure accurate documentation of patient diagnoses and treatments.
Time management skills were utilized effectively to balance competing priorities under tight deadlines.
Contributed to the growth of the organization by consistently meeting or exceeding productivity targets while maintaining high-quality standards.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Lead Medical Physician Coder
CARY CARDIOLOGY/WAKE MED SPECIALTY PHYSICIANS
Cary, NC
06.2012 - 10.2014
Reviews, analyzes and codes E/M and diagnostic documentation to determine the correct CPT-4, ICD-9 and HCPCS Level II and modifiers to be used
Coding of surgical cardiovascular procedures such as heart catheters, coronary interventions, peripherals, ICD’s, and pacemakers
Utilize multiple EMR systems on a daily basis – EPIC, IMBills, Siemens Soarian, SMS, Safescribe, etc
Achieved optimal reimbursement rates by assigning accurate coding levels based on provider documentation and established criteria.
Collaborated with physicians to clarify ambiguous documentation, resulting in accurate code assignment and timely billing.
Patient Service Representative
NORTH CAROLINA UROLOGICAL ASSOCIATES
Raleigh, NC
08.2011 - 02.2012
Coordinate and schedule patients daily for as six physician practice.
Register patients by following the protocols of the organization.
Collect financial and demographic information.
Verify and update patient’s insurance.
Direct incoming calls accordingly.
Interpret for our Spanish clientele.
Participate in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Filed and maintained patient records in accordance with HIPAA regulations.
Provided exceptional customer service to patients, answering questions and addressing concerns.
Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
Built and maintained positive working relationships with patients and staff.
Education
Certified Professional Coder
AAPC
04-2025
Certified Professional Coder
AAPC
08-2011
Associate of Science - Medical Office Administration
WakeTech Community College
Raleigh, North Carolina
05-2011
Skills
Extensive knowledge of ICD-10-CM & CPT-4 coding
Coding inpatient and outpatient E/M services experience
Medical Terminology, Anatomy & Physiology knowledge
Insurance Verification
Epic
Strong interpersonal and communication skills
Multi-tasking
Organizational skills
Deadline management
Data entry
Problem-solving abilities
Licensed real estate broker
Certification
CPC (Certified Professional Coder) 2025
Medical Billing and Coding Certificate 2011
Medical Document Specialist Certificate 2011
Medical Office Specialist 2011
Languages
Spanish
Full Professional
Timeline
Bilingual Patient Registration Representative
Wakemed
07.2025 - Current
Real Estate Transaction Coordinator
Avanza Together Realty, LLC
07.2024 - Current
Medical Coder
UNC HOSPITAL
10.2014 - 03.2015
Lead Medical Physician Coder
CARY CARDIOLOGY/WAKE MED SPECIALTY PHYSICIANS
06.2012 - 10.2014
Patient Service Representative
NORTH CAROLINA UROLOGICAL ASSOCIATES
08.2011 - 02.2012
Certified Professional Coder
AAPC
Certified Professional Coder
AAPC
Associate of Science - Medical Office Administration