Sandra S Mathers
Smyrna,TN
Summary
Dynamic supervisor with a proven track record at Richland Country Club, enhancing team productivity through effective staff management and complex problem-solving. Committed to exceptional customer service, I fostered a culture of excellence, resolving conflicts swiftly and implementing efficient workflows that improved overall team performance.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Richland Country Club
Nashville, TN
2018 - 07.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Custodian
Lipscomb University
Nashville, TN
2018 - 09.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Education
Judith A Vivas
Utuado 05.1996
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
Timeline
Supervisor
Richland Country Club
2018 - 07.2025
Custodian
Lipscomb University
2018 - 09.2021
Judith A Vivas