SANDRE TYLER
OFFICE CLERICAL SUPPORT
Huntsville,AL
Summary
Dynamic administrative professional with a proven track record at Columbia Lighthouse for the Blind, excelling in document processing and data accuracy. Skilled in Microsoft Office Suite and effective communication, I enhance operational efficiency and foster positive team collaboration, ensuring exceptional service delivery and streamlined office processes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
GENERAL CLERK II
Columbia Lighthouse for the Blind
Silver Springs, MD
2024.03 - 2026.01
- Expedited document processing by skillfully utilizing office equipment such as scanners, copiers, and fax machines.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Boosted productivity with adept multitasking abilities while maintaining a high level of organization across all tasks performed simultaneously.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Completed special projects assigned by management in a timely manner, showcasing adaptability and resourcefulness under tight deadlines.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Maintained supplies inventory by regularly checking stock levels and placing orders when necessary to prevent shortages.
- Increased efficiency by cross-training in various administrative roles for better coverage during absences or high-demand periods.
- Decreased errors in documents through thorough proofreading prior to distribution or submission internally or externally.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Created and maintained detailed records of all office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
ASSISTIVE Technology CUSTOMER Support
Alabama Institute for the Deaf and Blind
Birmingham, AL
2022.09 - 2023.08
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- ato detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations, and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
REMOTE INDEPENDENT LIVING ENRICHMENT COACH
Alabama Institute For Deaf And Blind
BIRMINGHAM, AL
2020.03 - 2020.10
- Made copies and prepared materials for lessons and special activities.
- Developed strong rapport with students and parents, fostering a supportive learning environment.
- Developed and conducted instruction to promote opportunities for students.
- Collaborated with multidisciplinary teams to address the unique needs of diverse learners, resulting in improved academic outcomes.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for student enrichment.
- Coordinated field trips and guest speakers that enriched the curriculum while providing hands-on learning experiences for students outside the traditional classroom setting.
- Implemented differentiated instruction techniques to accommodate various learning styles within the classroom setting.
- Developed individualized lesson plans and modified existing academic curricula to meet special learning needs.
- Established connections between subject matter and real-world scenarios, enhancing relevance and sparking curiosity among students.
- Provided ongoing mentorship and support for students in both academic and personal development, fostering resilience and self-advocacy skills.
- Provided ongoing support to fellow educators by sharing resources, strategies, and professional development opportunities.
- Promoted a culture of growth mindset among students by celebrating successes and encouraging perseverance through challenges.
- Provided one-on-one help for students struggling with learning concepts.
- Facilitated meaningful dialogue between peers, promoting critical thinking and problem-solving skills.
- Improved overall classroom performance by implementing personalized coaching strategies for individual students.
- Expanded students'' cultural awareness through exposure to diverse literature, art, music, and community events.
- Developed and implemented enrichment-focused lesson plans that aligned with state standards and incorporated a variety of teaching methods to accommodate diverse learning styles.
- Taught students by selecting, developing, adapting, and implementing appropriate instructional methods and techniques.
- Utilized data-driven instructional methods to monitor student progress and inform targeted interventions as needed.
- Contributed to a positive school climate by actively participating in staff meetings, committees, clubs, or sports programs as required or desired.
- Empowered students to set personal goals and take ownership of their academic progress through regular check-ins and feedback sessions.
- Achieved higher student engagement by integrating interactive games and team-building exercises into lessons.
- Enhanced students'' learning experiences by incorporating creative enrichment activities into daily lesson plans.
- Created interactive activities to engage students and maximize learning.
- Organized activities to promote learning and increase student enjoyment.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Provided feedback, guidance and support to students on participation and performance.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
- Met needs of different students by adapting teaching materials and methods.
- Designed and implemented activities to help students explore and develop interests.
- Supported students in identifying, setting and achieving personal goals.
- Assisted students in developing self-advocacy and support skills.
- Conducted classes and workshops for students on special topics of interest.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
- Worked with fellow teachers to devise and implement support plans to help students excel.
- Helped clients set and achieve health and wellness goals.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Advised students on selecting and developing effective study habits for self-enrichment topics.
- Optimized instruction based on student feedback and assessments of courses.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
- Facilitated learning of various self-enrichment topics through detailed lesson plans.
- Implemented research-based curriculum and instructional strategies for self-enrichment topics.
RESIDENTAL MANAGER
Alabama Institute For Deaf And Blind
2019.03 - 2020.03
- Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Established robust policies and procedures that promoted transparency in decision-making processes throughout the organization.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Continuously sought opportunities to improve the overall quality of life within the facility by staying informed on industry trends and best practices in residential care management.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Collaborated with interdisciplinary teams to develop comprehensive strategies for meeting each resident''s unique needs.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Developed strong relationships with local community organizations to enhance the quality of life for residents.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
- Streamlined administrative processes, improving efficiency within the facility without compromising on quality of care or service delivery.
- Facilitated smooth transitions when admitting new residents into the facility by working closely with their families during this challenging period of adjustment.
- Conducted property move-ins, move-outs and walk-through inspections.
- Fostered community relationships to improve resident satisfaction through [Activity] and [Activity].
- Reported and documented maintenance requests and scheduled appropriate services.
- Used [Software] to maintain resident database of personal information, repairs and lease agreements.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Generated professional networks by engaging in professional, industry and government organizations.
- Planned special events such as lotteries, dedications and project tours.
SCHOOL REGISITRAR ADMINISTRATIVE ASSISTANT
Williamsburg James City County Schools
Williamsburg, VA
2011.02 - 2014.12
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
SCHOOL BOOKKEEPER
Richmond County Schools
2002.09 - 2010.06
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Completed payroll for employees and maintained detailed records of procedures.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
- Enhanced team productivity with development and implementation of bookkeeping best practices.
- Increased transparency in financial reporting, updated stakeholders with regular budget forecasts.
- Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
- Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
- Supported decision-making by preparing accurate monthly financial statements.
- Improved financial accuracy by meticulously recording all transactions in accounting software.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
Education
Associate of Applied Science - Human Services
INDIANA TECH
Fort Wayne, INSkills
Microsoft office
Administrative tasks
Problem-solving aptitude
Self motivated
Certification
Secret Security Clearence
Timeline
Secret Security Clearence
2024-03
GENERAL CLERK II
Columbia Lighthouse for the Blind
2024.03 - 2026.01
ASSISTIVE Technology CUSTOMER Support
Alabama Institute for the Deaf and Blind
2022.09 - 2023.08
REMOTE INDEPENDENT LIVING ENRICHMENT COACH
Alabama Institute For Deaf And Blind
2020.03 - 2020.10
RESIDENTAL MANAGER
Alabama Institute For Deaf And Blind
2019.03 - 2020.03
SCHOOL REGISITRAR ADMINISTRATIVE ASSISTANT
Williamsburg James City County Schools
2011.02 - 2014.12
SCHOOL BOOKKEEPER
Richmond County Schools
2002.09 - 2010.06
Associate of Applied Science - Human Services
INDIANA TECH