Sandrika Millin
Rome,GA
Summary
Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Insurance Sales and Service agent position. Ready to help team achieve company goals. Plan to obtain Adjusters License in near future.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales and Service Agent
Direct Auto Insurance Company
12.2021 - Current
- Identifying sales and opportunities for insurance plans
- Handling policy renewals
- Recommend risk management strategies that fit clients personal risk profiles
- Respond to clients insurance related questions and issues
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Provided primary customer support to internal and external customers.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
Nutritionist
Floyd County Board of Health
12.2019 - 08.2020
- Conducted nutritional assessment to promote a promotion of health and reduce a prevention of disease among participants in the WIC program
- Provided individual and group education in nutrition, breastfeeding and health issues
- Worked with participants and/or their caregivers to help them set their own goal for change using motivational interviewing
- Developed care plans and coordinate with local health care providers on client diet plans, including special medical formula needs
- Complied with all federal, state and local agency policies, procedures and regulations
- Completed certifications on high risk participants as needed
- Made referrals to and coordinate care with health care providers and community agencies when appropriate
- Answer phone calls, schedule appointments, build appointment schedule, greet clients, check clients in and out, print and scan documents such as vouchers, daily reports and maintain waiting area
CAD Operator
TI AUTOMOTIVE GROUP
05.2016 - 12.2019
- Produce parts for BMW and Mercedes specifically brake lines, change over machine along with quality inspection and gauging parts.
Weekend Operator
Apache Mills
10.2018 - 04.2019
- Trim and stack rubber mats
- Press Operator
Nutritionist
Floyd County Board of Health
11.2006 - 04.2016
- Educated clients about long-term health benefits of balanced diets and exercise programs
- Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
- Managed multiple nutritional educational groups to increase client nutrition knowledge
Nutritionist
Floyd County Health
- Infants, and Children Nutrition Program (WIC)
- Conducted nutritional assessment to promote the promotion of health and reduce the prevention of disease among participants in the WIC program
- Provided individual and group education in nutrition, breastfeeding and health issues
- Worked with participants and/or their caregivers to help them set their own goal for change using motivational interviewing
- Developed care plans and coordinate with local health care providers on client diet plans, including special medical formula needs
- Complied with all federal, state and local agency policies, procedures and regulations
- Completed certifications on high risk participants as needed
- Made referrals to and coordinate care with health care providers and community agencies when appropriate
911 Dispatcher
Polk County 911 Center
05.2005 - 11.2006
- Operate a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired
- Translate information to the appropriate codes
- Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes
- Perform emergency medical dispatch and crisis intervention services
- Ask vital questions and provide pre-arrival instructions for emergency medical calls
- Monitor and operate an radio console and computer equipment
- Receive and respond to an variety of emergency and non-emergency services and complaints
- Ask questions to interpret, analyze and anticipate an caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies
- Dispatch and coordinate an responses of public safety agencies
- Enters and modifies information into local, state and national computer databases
- Skills: Microsoft Office, Internet, Mitchell & McCormick computer system
Janitorial Worker
Anna's Cleaning Service
05.2003 - 06.2004
- Cleaning houses and commercial business
Education
Bachelor of Science - Dietetics
Jacksonville State University
Jacksonville, AL05.2005
Skills
- Customer service
- Risk Management
- Asset Protection
- Product Knowledge
- Policy Adjustment Knowledge
- Production Goals
- Payment Method
- Insurance Sales
- Customer Needs Assessments
- Customer Service and Assistance
- Persuasive Selling
- Team Goals
- Bank Deposits
Certification
- Personal Lines License - 05/11/2022
Timeline
Sales and Service Agent
Direct Auto Insurance Company
12.2021 - Current
Nutritionist
Floyd County Board of Health
12.2019 - 08.2020
Weekend Operator
Apache Mills
10.2018 - 04.2019
CAD Operator
TI AUTOMOTIVE GROUP
05.2016 - 12.2019
Nutritionist
Floyd County Board of Health
11.2006 - 04.2016
911 Dispatcher
Polk County 911 Center
05.2005 - 11.2006
Janitorial Worker
Anna's Cleaning Service
05.2003 - 06.2004
Nutritionist
Floyd County Health
Bachelor of Science - Dietetics
Jacksonville State University
- Personal Lines License - 05/11/2022
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