SANDY Castillo

• Led team meetings to discuss progress and address challenges, fostering a collaborative and motivated team culture.
• Trained new staff on company policies and procedures, significantly reducing onboarding time and improving retention rates.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service
• Go above and beyond to meet store qualifications
• Good customer service skills
• Handing cash pos system etc
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• Assisted in managing daily operations, ensuring compliance with safety regulations and enhancing customer service experiences.
• Trained and supervised new staff, improving team performance and fostering a collaborative work environment.
• Monitored inventory levels, performed stock replenishment, and reduced waste through efficient product management practices.
• Help management with store improvements

Cover any shift that were open or cover shifts from employees when no show

• Consistency

• Invoicing payroll
• Managed all accounting processing
• Monthly goals
• Talking to clients about there open accounts
• Customer service
• Data entry
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• Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.