Sandy De La Rosa
Uber
Worcester,MA
12
years of professional experience
Experienced supervisor with a strong background in managing operations and improving team performance. Skilled in effective communication, problem-solving, and workflow optimization, contributing to enhanced project efficiency and customer satisfaction.
Dedicated driver with proven skills in customer service, time management, and safety compliance. Committed to enhancing passenger satisfaction while ensuring efficient operations and adherence to safety protocols.
Work History
Driver
4 Years 5 Months- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Managed time effectively to optimize ride schedules and minimize wait times for passengers.
- Delivered exceptional customer service during rides, ensuring passenger satisfaction and safety.
- Maintained vehicle cleanliness and functionality, performing routine inspections and addressing minor repairs.
Supervisor
4 Years 3 Months- Oversaw daily operations, ensuring compliance with safety standards and quality control measures.
- Managed project timelines and coordinated resources for roofing, chimney, siding, and gutter installations.
- Trained and mentored new staff on installation techniques and company protocols to enhance team performance.
- Developed workflow improvements that increased efficiency in project execution and reduced material waste.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Delivery Driver
2 Years 10 Months- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated assigned routes utilizing GPS technology to optimize delivery times.
- Maintained accurate logs of deliveries and vehicle inspections for compliance.
Line Assembler
3 Years 10 Months- Assembled components efficiently to meet production targets and maintain workflow continuity.
- Operated assembly line machinery, ensuring optimal performance and adherence to safety standards.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
Education
High School Diploma
Skills
Time management
Punctual and reliable
Customer service
Maintenance and repair
Problem-solving
English and Spanish fluency
Attention to detail
Multitasking Abilities
Teamwork and collaboration
Effective communication
Active listening
Timeline
Driver
Uber
05.2022 - CurrentRead More
Supervisor
Global Roofing, Chimneys, Siding & Gutters
07.2021 - 10.2025Read More
Delivery Driver
Amazon
01.2019 - 11.2021Read More
Line Assembler
Rand Whitney Group
03.2015 - 01.2019Read More
Liceo Secundario Cesar Nicolas Penson
High School Diploma
Read More