Sandy Henson

• Managed all human resource functions for 125 employees in Colorado, Wyoming, and Nebraska.
• Updated procedures, wrote confidentiality agreement, and edited handbook, ensuring compliance with current employment law and bank regulations.
• Streamlined and automated onboarding, payroll, benefits, and basic Information Technology processes.
• Coached executives on best practices related to employee discipline, revoked resignations, recruiting, terminations, and succession planning.
• Processed payroll and administered benefits.
• Served as trusted advisor to employees on internal relations and conflict.
• Basic job evaluation, benchmarking, and wage structure decisions.

• Provided full-service benefits administration and system support for 12,000 employees.
• Managed employee benefit programs in union-led environment, working with 10 different bargaining units.
• Participated in monthly Benefits Board meeting with union leadership.
• Assisted in open enrollment process, making presentations to new hires and counseling employees individually.
• Calculated sick leave payouts (each differed based on bargaining unit) and early retirement stipend payments.
• Tier 2 system support.
• Assisted with ERP system conversion to Oracle.

Author of "Where the Locusts Are"

(COVID-related layoff)

• Processed all Leaves of Absence, including personal leave, FMLA, maternity and paternity leaves, LTD and Short-Term Disability.
• Administered employee benefits, advocating for employees, as needed.
• Coded and approved vendor bills.
• Partnered with payroll on status changes, leaves, and adjustments.
• Made handbook revisions and conducted new employee orientation and exit interviews.
• Coached management on employee performance and the Performance Improvement Plan process.

• Prepared monthly journal entries and account reconciliations for close.
• Performed bank reconciliations.
• Administered benefits and assisted with plan design.
• Brainstormed and executed to completion, a new "Platinum Tier" for benefits, based on employee feedback.
• Processed payroll and managed 401k upload, enrollments, and terminations.
• Processed high-volume Accounts Payable.

• Resolved issues and inquiries from plan participants regarding health, dental, vision, and supplemental benefits and deductions.
• Onboarded employees and explained benefits and processes in easy to understand terms to educate each on available options.
• Managed open enrollment and hosted companywide enrollment meetings, educating both managers and employees on current benefit offerings and policies.
• Processed payroll for 200 exempt and non-exempt employees in multiple states.
• Uploaded and reconciled 401k contributions and employer match.