Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Sandy Irving

Jamaica,NY

Summary

To obtain a position with an organization that will allow and advance my knowledge, skills and abilities.

Overview

10
10
years of professional experience
4
4
Certification

Work History

CNA - Certified Nursing Assistant

New Franklin Center for Rehabilitation and Nursing
09.2023 - Current
  • Helping residents with their daily activities and tasks such as 1: bathing 2:feeding 3: ambulating 4: dressing 5: toileting etc

Patient Service Representative

New York Presbyterian Queens
03.2025 - 06.2025
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.

Patient Care Technician

Kings County Hospital
06.2022 - 02.2025
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

CNA - Certified Nursing Assistant

beach Gardens nursing & Rehabilitation center
08.2022 - 01.2024
  • Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.
  • Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager.
  • Change bed linens, wash and iron patients' laundry, and clean patients' quarters.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Customer Service

Walmart
01.2016 - 12.2018
  • Ringing up customers' orders
  • Communicating with customers regarding promotions and new menu items
  • Utilizing proper cash handling procedures
  • Being a team player and looking for ways to provide Better customer service
  • Engaging with the customers and ensuring every person leaves happy

HHA - Home Health Aide

Sunrise Senior Living
01.2015 - 12.2018
  • Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.
  • Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager.
  • Change bed linens, wash and iron patients' laundry, and clean patients' quarters.

Education

High school diploma -

Spanish Town High School
01.2004

GED -

Queens College
Flushing, NY

Associate of Science - Science Education

Queensborough Community College
Oakland Gardens, NY

Skills

  • Microsoft Word proficiency
  • In-home support
  • Nutrition-focused meal planning
  • Patient care nursing
  • Facilitating group therapy
  • Effective meal planning strategies
  • Medication delivery expertise
  • Patient support
  • Hands-on experience in healthcare environments
  • Extensive experience in sanitation tasks
  • Clothing care
  • Patient intake proficiency
  • Patient vital signs monitoring

Certification


  • State Tested Nursing Assistant February to present
  • Certified Home Health Aide October 2016 to Present
  • CNA - Certified Nursing Assistant
  • CPCT/A - Patient Care Technician/Assistant

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Patient Service Representative

New York Presbyterian Queens
03.2025 - 06.2025

CNA - Certified Nursing Assistant

New Franklin Center for Rehabilitation and Nursing
09.2023 - Current

CNA - Certified Nursing Assistant

beach Gardens nursing & Rehabilitation center
08.2022 - 01.2024

Patient Care Technician

Kings County Hospital
06.2022 - 02.2025

Customer Service

Walmart
01.2016 - 12.2018

HHA - Home Health Aide

Sunrise Senior Living
01.2015 - 12.2018

High school diploma -

Spanish Town High School

GED -

Queens College

Associate of Science - Science Education

Queensborough Community College

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Sandy Irving