Sandy Lono
Ewa Beach,HI
Summary
Proven ability to enhance resident satisfaction and safety at the Institute For Human Services, showcasing strong time management and supportive interpersonal skills. Excelled in crisis management, staff training, and policy reinforcement, significantly improving community living standards. Demonstrated commitment to health and safety compliance, alongside adeptness in administrative support and facility security. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Resident Assistant
Institute For Human Services
01.2015 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
- Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
- Ensured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.
- Provided crisis management and intervention during emergency situations.
Parking Attendant
Pro Park Inc.
08.2012 - 01.2015
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Education
High School Diploma -
Nanakuli High And Intermediate School
NanakuliSkills
- Time Management
- Team Player
- Supportive
- Activity Planning
- Health and safety compliance
- Administrative Support
- Policy Reinforcement
- Indirect Patient Care
- Staff Communication
- Safety Standards and Compliance
- HIPAA Compliance
- Staff Training
- Facility Security
- Staff Meeting Coordination
Timeline
Resident Assistant
Institute For Human Services
01.2015 - Current
Parking Attendant
Pro Park Inc.
08.2012 - 01.2015
High School Diploma -
Nanakuli High And Intermediate School
Similar Profiles
David NashDavid Nash
Horticulture Assistant at Institute for Human ServicesHorticulture Assistant at Institute for Human Services
Jennifer HickmanJennifer Hickman
Executive Director of Operations at Institute for Human ServicesExecutive Director of Operations at Institute for Human Services
Kylee RogersKylee Rogers
Volunteer at The Institute For Human ServicesVolunteer at The Institute For Human Services