Sandy Mata

• Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
• Provided exceptional patient care by maintaining strong relationships with other healthcare professionals, such as physicians, nurses, and specialists.
• Ensured accurate documentation of patient information through diligent record maintenance and data entry tasks.
• Administered vaccinations according to prescribed guidelines, maintaining safety standards at all times.
• Assisted in the training of new medical assistants, providing guidance and sharing expertise to ensure their smooth integration into the practice.
• Conducted diagnostic tests, such as EKGs and lab work, contributing to accurate diagnoses and treatment plans.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Prepared lab specimens for diagnostic evaluation.
• Conducted daily and monthly inventory of supplies as well of QC checks daily

• phlebotomy, message management,
• Phone calls to patient regarding scheduling and rescheduling appointments
• Vaccine administration along with VIS sheet
• Medication management
• Updated patient chart with medications, allergies, and pharmacy
• Rooming patients and assessing prior to provider contact (Weight, height, blood pressure, pulse, oximetry intake)
• Translated for the provider (Spanish)
• Provided emotional support to patients during difficult medical experiences, fostering trust and rapport between patients and healthcare providers.

• Vitals intake (height, weight, blood pressure, oxygen saturation, pulse, respiratory)
• Rooming (updating patient medication ist and allergies)
• Preformed EKG's, phlebotomy, specimen collection, immunizations administration
• Message management (routed proper message to correct department)
• Prepped patient room for minor surgery (Birth control placements and removals)
• scheduled patient appointments
• EMR update
• Knowledge of EPIC software

● Assisted in minor procedures (Nexplanon insertions and removals, IUD insertion and removals)
● Prepared treatment rooms for treadmill stress testing/ Nuclear medicine testing as well as perform EKGs on patients prior to testing
● Scheduled appointments for patients via phone and in person.
● Obtain medical history, chief complaints and vital signs.
● Documented notes during patient visits.
● Administered rapid tests for COVID and strep to help clinical staff assess conditions.
● Ordered COVID testing in patients EMR
● Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
● Compliance with OSHA and HIPPA regulations to improve patient care and satisfaction

• Assessed patient prior to provider entering exam room
• Gathered vital signs, chief complaints, reviewed medications and allergies
• Scheduled patients for procedures and educated patients on how to prep for upcoming procedures
• Entered referrals in to EPIC system
• Stocking supplies in exam rooms as needed and ordered supplies
• Verified expiration dates on medications and vaccines

• Medication coordination, triage calls, steroid injections, data input, medication administration
• Venipunctures, PRP (placement rich plasma) injections and Specimen collection
• Prep surgical room for minor procedures and assist in procedures
• Patient registration and insurance verification
• Answering multiple phone line system and faxing to requested pharmacy per provider request
• Assisted in both pain management clinic and behavioral health clinic

• Spreadsheet for weekly patients scheduled for provider
• Improved office workflow by collaborating with colleagues on best practices for scheduling processes.
• Managed high call volumes while maintaining exceptional customer service standards for patients and staff members.
• Maintained up-to-date knowledge of insurance requirements, enabling smooth billing processes and avoiding delays in payment collection.
• Provided consistent support to physicians by managing their schedules, ensuring availability for necessary procedures, and prioritizing urgent cases when needed.
• Followed up with patients to reschedule missed appointments.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedule and extra shifts to meet business needs.
• Gathered shopping baskets and carts and relocated to designated areas.
• Answered questions about store policies and addressed customer concerns.
• Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.

• Triaged calls and routed to correct team member
• Entered vitals signs and chief complaint in to EMR
• Prepped for venipunctures, Injections and immunizations
• Called in and faxed approved prescriptions per provider to various pharmacies
• stocked patient rooms with proper equipment
• prepped rooms for minor procedures
• called patients to schedule next follow up appointment

• Surgical assistance, pediatric experience, triage calls, data input, pediatric injections, infant venipuncture
• Entered vitals and chief complaint in to Proper patient's chart
• Preformed patient testing for common conditions and referred to other community resources based on specific needs
• Scheduled appointments for patients via phone and in person
• Contacted pharmacies to submit and refill patient's prescriptions
• Administered pediatric vaccines and gave proper VIS sheet
• Preformed ancillary testing ( e.g, EKGs, hematology, urinalysis, snellen, audiometric
• Entered current patient in in to chart in centralized database for progress tracking
• Assisted in minor procedures (circumcisions, toenail removals, suture removals)
• Answered phone calls, emails, letters and faxes and efficiently provided accurate information and responses.
• Maintained up-to-date and comprehensive paper filing systems.

• Interdisciplinary care, experience in Pediatrics, Ortho, OB/GYN, Internal medicine, admin, diagnostics, ancillary testing
• Entered vitals and updated allergies in to patient's paper chart
• Immunization administration and medication reconciliation
• Filing papers charts
• Answered multiple phone lines and transferring to provider extension line
• Translated for provider - Spanish to English
• Set up proper instruments for minor procedures
• Assisted in minor procedures (circumcisions, toe nail removals, biopsy removal and packing)
• Ordered and stocked supplies in exam rooms