Sandy Montoya
West Palm Beach
Summary
Diligent professional with a proven track record of achieving operational efficiency and implementing strategic initiatives that enhance team performance. Strong communication skills facilitate effective staff mentoring, fostering confidence and satisfaction among team members. Committed to driving continuous improvement and cultivating a collaborative work environment that empowers individuals to excel. Passionate about leveraging expertise to contribute to organizational success and elevate overall productivity, ensuring alignment with business goals and objectives. Proficient in scheduling, customer service, and administrative support, ensuring daily operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist & Chiropractic Assistant
Back To Mind Chiropractic
West Palm Beach, FL
01.2021 - 01.2024
- Performs various patient services and administrative duties to guarantee that patients receive top-quality service. Responsibilities include increasing organizational efficiency in reception area activities to ensure that the practice runs smoothly. Exceptional online spreadsheet and computer skills are required.
- Performed a wide range of patient support and administrative duties to ensure exceptional service and a smooth patient experience. Improved organizational efficiency by optimizing reception-area workflows and supporting daily practice operations. Maintained HIPAA-compliant records and billing entries with 99% accuracy and utilized spreadsheets and software systems to streamline documentation and enhance overall workflow.
Online Administrative
Lutum Capital LLC
Huntington Beach, CA
01.2018 - 01.2020
- Implement relevant marketing strategies to exceed companies’ annual quotas. Processing and routing third-party transactions. Utilizing Microsoft Excel for company expense reports. Initial point of contact for guests, agencies, and referral networks. Supported marketing initiatives, contributing to surpassing annual engagement goals.
- Implemented marketing strategies that helped exceed annual company goals while serving as the initial point of contact for guests, agencies, and referral networks. Processed and routed third-party transactions and utilized Microsoft Excel to prepare and manage company expense reports. Supported marketing initiatives and contributed to surpassing yearly engagement targets.
Education
H.S Diploma -
G. Holmes Braddock
Miami, FLSkills
- Executive & Administrative Support
- HIPAA Compliance
- Database & Records Management
- Patient Scheduling & Front Desk
- Microsoft Word and Excel
- Diagnostic assessments & Vitals
- Bilingual (English & Spanish)
- Charting & Documentation
- Customer/Client relations
- Office administration
Certification
- Certified Medical Administrative Assistant, Penn Foster - 11/2025
Timeline
Receptionist & Chiropractic Assistant
Back To Mind Chiropractic
01.2021 - 01.2024
Online Administrative
Lutum Capital LLC
01.2018 - 01.2020
H.S Diploma -
G. Holmes Braddock