Sandy Noh
New York,NY
Summary
Sales Associate with over 10 years of experience, proficient in driving sales growth and enhancing customer satisfaction through expert service and strategic product placement. Demonstrates strong skills in inventory management, customer engagement, and optimizing store operations for improved service efficiency. Committed to applying detailed product knowledge and multitasking capabilities to meet diverse customer needs and enhance bottom-line results. High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development.
Overview
11
11
years of professional experience
Work History
Operations Manager
Kibo INC
New York, NY
07.2024 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Medical Recipients
Advance Familycare medicine
Lakewood
03.2024 - 07.2024
- Managing patient records with precision
- Ensuring timely medical supply delivery
- Collaborating with healthcare team for optimal patient care
- Elevate patient care standards through meticulous record management and proactive team collaboration
- Optimize healthcare delivery by analyzing and refining patient record systems and supply processes
Sales Associate
National vision vista optical
JBLM, USA
05.2023 - 07.2024
- Driving sales growth at National Vision Vista Optical since May 2023
- Boosting customer satisfaction through personalized service
- Leveraging product knowledge to meet diverse customer needs
- Problem-solving to address customer concerns
- Impacting bottom-line through consistent sales performance
- Maintain accurate inventory records and manage product displays to enhance sales
- Streamline store operations to enhance customer flow and service efficiency
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Furniture sales
Teak Island
kadena exchange, Japan
04.2019 - 12.2022
- Boosted store revenue by implementing strategic sales techniques and enhancing customer engagement
- Managed inventory with precision, ensuring all sales displays were stocked and attractively presented
- Introduced innovative sales processes that improved efficiency and customer satisfaction
- Passionately promoted sustainable furniture products, significantly increasing their market share
Sales associates
Smith woodwork
kadena exchange, Japan
01.2019 - 12.2022
- Boosted kiosk sales by implementing strategic product placements and engaging customer interaction
- Enhanced kiosk display efficiency, meticulously organizing products to maximize visibility
- Passionately engaged customers with dynamic interaction, boosting repeat visits
- Analyzed customer flow patterns to optimize kiosk layout, enhancing shopping experience
Retail shop/ Customer service (seasonal)
Lotte Mall
Ilsan, South Korea
06.2019 - 12.2019
- Managed customer inquiries in a high-volume retail environment
- Ensured a positive shopping experience for all customers
- Collaborated with team members to meet seasonal sales goals
English Teacher
YBM Engloo
Ilsan, South Korea
04.2017 - 12.2019
- Instructed diverse student groups in English
- Developed innovative lesson plans
- Boosted student engagement by 30%
- Resolved language learning challenges
- Increased overall student performance
- Pioneered interactive learning techniques to enhance language acquisition
Assistant Manager
Asahi Sushi
Toronto, Canada
02.2016 - 03.2018
- Served customers with enthusiasm, improving dining experience
- Collaborated effectively with kitchen staff for order accuracy
- Innovatively handled customer complaints, enhancing satisfaction
- Boosted restaurant's reputation by 20% through excellent service
English Teacher
YBM Engloo
Ilsan, South Korea
01.2014 - 12.2016
- Instilled a love for English in students through innovative teaching methods
- Collaborated with fellow teachers to develop curriculum
- Achieved a 15% increase in student test scores
- Solved classroom management issues creatively
- Made a lasting impact on students' language skills
Education
BA - Arts and Business
Waterloo University
Waterloo, CA01-2012
High school or equivalent -
Newtonbrook S.S
Toronto, CA01.2010
Skills
- Customer Service
- Sales Growth
- Customer Satisfaction
- Problem Solving
- Customer Engagement
- Inventory Management
- Performance reporting
- Quality assurance and control
- Employee motivation
- Strategic planning
- Budget development and management
- Account recordkeeping
- Contract administration
- Data management
- Schedule oversight
- Problem-solving
- Budgeting and cost control
- Management
- Schedule management
- Workforce management
Languages
Native
Languages
Korean
Professional
Timeline
Operations Manager
Kibo INC
07.2024 - Current
Medical Recipients
Advance Familycare medicine
03.2024 - 07.2024
Sales Associate
National vision vista optical
05.2023 - 07.2024
Retail shop/ Customer service (seasonal)
Lotte Mall
06.2019 - 12.2019
Furniture sales
Teak Island
04.2019 - 12.2022
Sales associates
Smith woodwork
01.2019 - 12.2022
English Teacher
YBM Engloo
04.2017 - 12.2019
Assistant Manager
Asahi Sushi
02.2016 - 03.2018
English Teacher
YBM Engloo
01.2014 - 12.2016
BA - Arts and Business
Waterloo University
High school or equivalent -
Newtonbrook S.S
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