Sandy Norris
Indianapolis,IN
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon flex
Indianapolis, IN
03.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Certified Home Health Aide
Home Instead Seniors Care
Indianapolis, IN
10.2021 - Current
- Provided personal care services, such as bathing, dressing, and grooming patients in their homes.
- Assisted with ambulation and mobility around the home or outside for medical appointments.
- Performed light housekeeping duties, including laundry, changing bed linens, cleaning bathrooms, and vacuuming.
Department Manager
Walmart
Indianapolis, IN
09.2014 - 11.2018
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Education
High School Diploma -
North Central High School
Indianapolis, IN05-1988
Skills
- Quality Assurance
- GPS Navigation
- Dispatch Communication
- Goods Transport
Timeline
Delivery Driver
Amazon flex
03.2022 - Current
Certified Home Health Aide
Home Instead Seniors Care
10.2021 - Current
Department Manager
Walmart
09.2014 - 11.2018
High School Diploma -
North Central High School