Sandy Cooper

I am a lead toddler teacher working with one year old building those a experiences and making sure they are growing and learning new things like art and sensory and music

• Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
• Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
• Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
• Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
• Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
• Helped customers complete purchases, locate items and join reward programs.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Assisted customers with locating and choosing merchandise in any store department.
• Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
• Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
• Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.

Working on production and leading top sales and having to help customers ship item from all over the world

• Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
• Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
• Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
• Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Performed as integral staff member in streamlining opening and closing procedures.
• Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
• Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
• Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
• Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
• Trained team members in successful strategies to meet operational and sales targets.
• Helped customers complete purchases, locate items and join reward programs.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance. Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.

• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained customer satisfaction while handling product returns quickly and professionally.
• Worked alongside retail representatives to enhance product presentations and advertising collateral.
• Prepared merchandise for sales floor by pricing or tagging.
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Increased sales by offering advice on purchases and promoting additional products.
• Processed product returns and assisted customers with other selections.
• Educated associates on market trends and stayed up-to-date on forecasts.
• Maintained records related to sales, returns and inventory availability.
• Provided positive first impressions to welcome existing, new and potential customers.

• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
• Responded to customer requests for products, services and company information.

• Readied items for sales floor stocking by affixing tags and preparing shelf labels.
• Maintained inventory count, tracked usage and documented variances.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
• Inspected floor displays, noted missing items and immediately replenished merchandise.
• Managed inventory storage in clean and organized fashion.
• Maintained effective team member communication.
• Completed physical inventory counts each month.
• Greeted customers and directed to requested products.
• Checked and pulled defective or expired products from shelves.
• Answered customer questions and provided detailed product information.