Sandy Thompson
Cookeville,TN
Summary
Dynamic professional with a proven track record in customer service at Big O Donuts, enhancing customer loyalty through exceptional relationship building. Skilled in problem-solving and time management, I streamlined operations as a Medical Technologist, ensuring compliance and efficiency in laboratory testing. Committed to fostering teamwork and collaboration in all endeavors.
Overview
8
8
years of professional experience
Work History
Sales Associate
Big O Donuts
10.2023 - Current
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Trained new associates on product knowledge and sales techniques.
- Managed inventory levels, ensuring optimal stock availability for customers.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Resolved customer inquiries and complaints effectively, maintaining a positive shopping experience.
Medical Technologist
Absolute Care & Health
06.2023 - 10.2024
- Conducted complex laboratory tests to diagnose medical conditions.
- Ensured compliance with safety and quality standards in laboratory operations.
- Mentored junior staff on best practices and laboratory procedures.
- Streamlined testing workflows to enhance efficiency and reduce turnaround times.
- Collaborated with physicians to interpret test results for optimal patient care.
Floor Associate
Wilson Sporting Goods
10.2017 - 04.2022
- Assisted in inventory management and stock replenishment to maintain optimal product availability.
- Operated cash register, ensuring accurate transactions and efficient customer service.
- Collaborated with team members to achieve store presentation standards and visual merchandising guidelines.
- Supported team in organizing promotional displays, enhancing customer engagement and product visibility.
- Trained new associates on operational procedures and best practices for customer interactions.
Education
High School Diploma -
Livingston Academy
Livingston, TN01-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Outgoing personality
- Relationship building
- Verbal/written communication
Timeline
Sales Associate
Big O Donuts
10.2023 - Current
Medical Technologist
Absolute Care & Health
06.2023 - 10.2024
Floor Associate
Wilson Sporting Goods
10.2017 - 04.2022
High School Diploma -
Livingston Academy