Sang Vong
Rockford,IL
Summary
Transitioning from customer-focused, creative environment to explore new opportunities. Developed strong client interaction and artistic skills. Seeking to apply these transferable skills in dynamic and engaging new field.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Nail Technician
Zarah Nail Spa
Rockford, IL
09.2019 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Enhanced client satisfaction with meticulous attention to detail in nail art designs.
Wait Staff Member
Imperial Palace
Rockford, IL
06.2004 - 11.2011
- Maintained cleanliness in the dining area, contributing to a pleasant atmosphere for customers.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate Degree In Nursing - Nursing
Rasmussen University
Rockford, ILSkills
- Problem-solving skills
- Sanitation procedures
- Appointment management
- Customer service
- Time management
- Client service quality
- Active listening
- Workspace organization
- Front desk management
- Guest relations
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Nail Technician
Zarah Nail Spa
09.2019 - Current
Wait Staff Member
Imperial Palace
06.2004 - 11.2011
Associate Degree In Nursing - Nursing
Rasmussen University