Sangeetha Jeganathan
Summary
Prolific, enthusiastic Developer of 17+ years’ experience with 13+ years in Front End Web Development and 4+ years in ServiceNow Development. High passion to adapt to the growing technology, proactive and lead teams to deliver application, prioritize goals, set right expectations, and meet project deadlines, work independently, exhibit leadership. With great communication skills and excellent interpersonal abilities, I am driven to achieve project success.
Overview
19
19
years of professional experience
Work History
Sr. ServiceNow Engineer
Brightspeed, Revel Consulting Services
07.2020 - Current
- Responsible for day-to-day administration and development of the ServiceNow platform, maintaining business services and ensure the ITSM and HRSD suite of applications are all accurate and efficient for customers to be able to use them with minimal effort
- Lead a team of 5 developers
- Front ending the agile project work and interacting with the Scrum master and business analysts
- Worked on preparing the business requirement documents
- Configured ServiceNow HRSD by creating HRSD roles, skills, groups, HR Services, HR Catalog, HR Templates, COE structure, Services Configuration
- Configured Advanced Work Assignment for routing HR Cases
- Created HR Document Templates, Lifecycle events and configured Employee Journeys by creating activities and activity sets and wiring them up with various triggers
- Worked on re-branding Employee Center portal, utilizing HTML, CSS, and JavaScript to create widgets for the portal
- Involved in creating Scripted REST API, creating endpoints for integration, using them in REST based import sets as well as in IntegrationHub spokes
- Configured the instance on the client side using UI Policy/Data Policy, Client Scripts and on the server-side using UI Actions, Business Rules and Script Includes
- Experience in creating custom application involving creating data, experience, logic and automation using workflows and security setting using ACL
- Experience in importing data into ServiceNow platform using Import sets and Transform maps
- Manage Instance security through Users/Group Access/Access Control List (ACL)
- Use ServiceNow Catalog Builder to build record producers, catalog items and variables associated with it
- Created Integration Hub Spokes and Actions in Flow Designer to integrate with third party applications
- Work with process owners to create flows to streamline catalog task creation and approval process using Flow Designer
- Coordinate with various teams and move changes between different environments using Update Sets
- Working knowledge in creating client specific Reports and Performance Analytics
- Proficiency in JavaScript, HTML, CSS, XML and JSON, exploring scripting aspects of various ServiceNow functionalities
- Experience in scripting using GlideRecord, GlideQuery, GlideSystem and other Glide objects in Business Rules, Script Includes and Client scripts
- Collaborate effectively with all IT teams to develop solutions and handle general updates and configuration changes/requests
Principal Engineer
Baynote Inc, Imaginea Technologies
10.2013 - 05.2020
- Involved in creating an interactive tool for the consumers to enable ads search recommendations in their webpage
- Lead the User interface development team of 4, helped understand the requirement, motivated to collaborate with peers for dependencies, ensured test driven development and mandated code reviews before the final code is checked in
- Worked with business analysts to understand their business models and goals and help define strategy, content, and features
- Ensured sprint-based delivery, conducted daily stand-ups and kept the clients informed
- Set strong reporting and effective communication with project manager, developers and clients
- Developed a single page application (SPA) using Backbonejs with Underscorejs to implement client side MVC controlled by Backbone events and router
- Created dynamic and responsive web pages using Bootstrap CSS
- Used Jasmine, a client-side testing framework for enabling Behavior Driven Development
- Extensively used Git for version controlling and regularly pushed the code to GitHub
- Involved in a POC for developing React JS pages,, used Promises to bind the data/model and extensively used JSX in rendering UI using React JS components
Senior Development Engineer
The StepTwo, Imaginea Technologies Inc
01.2013 - 09.2013
- Responsible for end-to-end development of User interface of the entire web application
- Served as the only UI developer of the project coordinating effectively with the design team, backend team and business for requirements
- Involved in a POC to migrate the project from JQuery to Backbonejs, an extremely lightweight UI framework
- Developed single page application (SPA) using Backbonejs, Bootstrap, HTML5 and CSS3
- Developed UI components using Backbone Views and modeled them with data from Backbone models
- Wired all the views with models using Backbone events and Routers
- Created a re-usable component/utility that creates Entity Relationship diagram based on certain configurable inputs in JavaScript
- Experience in working with RESTful applications implementing RESTful APIs
Senior Development Engineer
Imaginea Technologies Inc
01.2012 - 12.2012
- Worked on core JavaScript and JQuery, created reusable utilities like drop-down menu with submenu, carousels, accordions that could be plugged in anywhere, thereby improving efficiency of the webpage and have good maintainability of the code
- Created web pages using wireframes and mockup from scratch using HTML/CSS and ensured its cross-browser compatibility
- Made asynchronous calls using JQuery Ajax and fetched JSON from the backend on the fly and updated UI
- Implemented client-side validation on the web-pages using JavaScript/JQuery
Senior Development Engineer
Liquidity Services Inc., Imaginea Technologies Inc
09.2008 - 09.2010
- Involved in various phases of Software Development Life Cycle (SDLC) of the application from Requirement gathering till code development
- Developed dynamic and browser compatible pages using HTML, CSS, JQuery and JavaScript
- Responsible for developing the interactions using JavaScript, AJAX, and JSON
- Well versed with source control systems like SVN and CVS
- Conducted reviews of the code from the team before checking in
- Implemented a small POC to understand the benefits of JQuery and analyzed its performance
- Revamped the whole project from core JavaScript to JQuery
- Moved onto managing the team independently, interacted with clients and delivered the product on time
- Worked on multiple projects within the client and helped solve their various UI/UX related issues
Development Engineer
Mitrix Inc., Pramati Technologies Inc
03.2008 - 05.2008
- Involved in creating some UI components using vanilla javascript like Drop down Menu, Portlets with Internationalization to render pages in language based on the country
- Used JavaScript to interact with the backend to request data in the form of JSON
- Used DWR (Direct Web Reporting) that allows code in a web browser to use Java functions running on a web server as if those functions were within the browser
Development Engineer
Big Machines, Pramati Technologies Inc
10.2007 - 02.2008
- Involved in the development of Document Engine, a WYSIWYG interface which lets users type information as in MS Word, rather than conventional way of writing hard core xsl’s to generate proposals in PDF/RTF format
- Involved in creation of component wrapper of some EXT components like Panel, Grid etc., in java and also creation of many UI components in the product
- Underwent a learning curve on GXT (GWT + EXT) to revamp the components using GXT
Development Engineer
JackBe Inc., Pramati Technologies Inc
01.2007 - 09.2007
- Using core JavaScript, developed a tool that allows drag and drop of HTML elements to construct a page with different HTML elements
- Created reusable widgets, involved in maintenance and bug fixing stages of Jack builder
- Revamped the whole JackBe product Service Explorer with different UI and interactions
Programmer Analyst
Cognizant Technology Solutions
09.2005 - 12.2006
- Being a part of Center of Excellence team, worked on an internal project that involved exploring Java, JSP, Servlets and AJAX
- Worked on a content management software named Vignette
Education
Bachelor of Technology - Information Technology
Anna University
Skills
ServiceNow Certified System Administrator
Certified Implementation Specialist - HR
Flow Designer – ServiceNow Micro Certification
Performance Analytics – ServiceNow Micro Certification
Integration Hub – ServiceNow Micro Certification
Predictive Intelligence – ServiceNow Micro Certification
Advanced React (Meta) Coursera certificate 2023
Timeline
Sr. ServiceNow Engineer
Brightspeed, Revel Consulting Services
07.2020 - Current
Principal Engineer
Baynote Inc, Imaginea Technologies
10.2013 - 05.2020
Senior Development Engineer
The StepTwo, Imaginea Technologies Inc
01.2013 - 09.2013
Senior Development Engineer
Imaginea Technologies Inc
01.2012 - 12.2012
Senior Development Engineer
Liquidity Services Inc., Imaginea Technologies Inc
09.2008 - 09.2010
Development Engineer
Mitrix Inc., Pramati Technologies Inc
03.2008 - 05.2008
Development Engineer
Big Machines, Pramati Technologies Inc
10.2007 - 02.2008
Development Engineer
JackBe Inc., Pramati Technologies Inc
01.2007 - 09.2007
Programmer Analyst
Cognizant Technology Solutions
09.2005 - 12.2006
Bachelor of Technology - Information Technology
Anna University
Similar Profiles
Srinivas MotaparthySrinivas Motaparthy
IT Director at Revel Consulting ServicesIT Director at Revel Consulting Services
Aliyah FlemingAliyah Fleming
Office & Events Manager at Revel ConsultingOffice & Events Manager at Revel Consulting
Heather TurnerHeather Turner
Director/Practice Lead - Digital Transformation at Revel ConsultingDirector/Practice Lead - Digital Transformation at Revel Consulting
Shesha Sai Pavan Kumar BonamShesha Sai Pavan Kumar Bonam
Sr. ServiceNow Configuration Engineer at OrangeGrid With InfoVisionSr. ServiceNow Configuration Engineer at OrangeGrid With InfoVision
SANTHOSH BOPPIDISANTHOSH BOPPIDI
Sr. Technical Lead (ServiceNow) at Eteam (Client: FedEx)Sr. Technical Lead (ServiceNow) at Eteam (Client: FedEx)