Sanighya Manor

• Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
• Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
• Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
• Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

• Mentored new hires, resulting in stronger staff development and increased productivity.

• Made sure trainees completed bathroom checks correctly and followed up to keep everything up to standard.

• Served/ recommended alcoholic beverages using TABC alcohol service training

• Quizzed new hires on menu knowledge and helped them stay on track.

• Helped keep the team productive during shifts and made sure everyone supported each other across different sections.

• Greeted customers entering store and responded promptly to customer needs.
• Cut/ portioned veggie and meat toppings for pizzas.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• cleaned/maintained fire oven for pizzas
• washed dishes

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.