Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SANITHA VICTORIA

Wyndmere,USA

Summary

Empathetic professional in customer service, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hotel Night Auditor

MR. BRAD RENSLOW
Fargo, NORTH DAKOTA
09.2023 - Current
  • Monitored hotel occupancy, rate availability, and special requests or needs of guests
  • Demonstrated strong customer service skills while interacting with guests in person and over the phone
  • Prepared end-of-day reports summarizing transactions including revenue totals, occupancy levels, taxes charged
  • Provided assistance with check-ins and check-outs, responded to inquiries about services, rates and amenities, and resolved guest complaints

Volunteer

MRS. ARTEAGA
Hayward, CA
06.2016 - 03.2021
  • Resolved complaints or issues using strong customer service and engagement skills
  • Developed strong communication skills while providing customer service to visitors at volunteer center
  • Improved problem-solving aptitude by troubleshooting issues encountered during volunteer activities
  • Organized and assisted with events, activities and programs to drive outreach initiatives

Delivery Driver Assistant

MRS. MORI
Hayward, CA
05.2017 - 10.2019
  • Handled merchandise in accordance with product handling standards
  • Assisted drivers in navigating difficult roads or areas during peak traffic hours
  • Exhibited proficiency in loading and unloading vehicles with packages of varying sizes and weights

Education

Associate in Science (A.S.) - Nursing

Century College
Minnesota
05.2028

High School Diploma -

Union City Christian Academy
CA
06.2021

Skills

  • Time management
  • Punctual and dependable
  • Problem Solving
  • Quality Control
  • Teamwork and collaboration
  • Records management

Certification

  • CPR Certified
  • First Aid Certified
  • Basic Life Support - BLS

Timeline

Hotel Night Auditor

MR. BRAD RENSLOW
09.2023 - Current

Delivery Driver Assistant

MRS. MORI
05.2017 - 10.2019

Volunteer

MRS. ARTEAGA
06.2016 - 03.2021

Associate in Science (A.S.) - Nursing

Century College

High School Diploma -

Union City Christian Academy

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SANITHA VICTORIA