Saniya Price
SANDY SPRINGS,GA
Summary
Talented Head Cashier with more than 3 years of progressive retail experience. History of exceeding sales and service quotas by leveraging exceptional communication, relationship-building and problem-solving abilities to make quick, accurate decisions upholding store standards and meeting customer needs.
Overview
3
3
years of professional experience
Work History
Cashiering Team Lead
McDonald's
SANDY SPRINGS, GA
11.2019 - 11.2021
- Helped customers complete purchases, locate items and join reward programs.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Received and processed customer payments.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer loyalty and retention.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Customer Service Associate
Publix
SANDY SPRINGS, GA
03.2020 - 05.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
North Springs High School
Atlanta, GA06.2022
Skills
- Cash Register Operations
- Work Task Prioritization
- Detail-Oriented
- Product Scanning
- Honest and Ethical
- Payment Processing
- Reliable and Responsible
- Cash Handling
Timeline
Customer Service Associate
Publix
03.2020 - 05.2021
Cashiering Team Lead
McDonald's
11.2019 - 11.2021
North Springs High School
Similar Profiles
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Abraham SinagaAbraham Sinaga
Crew Member at McDonald'sCrew Member at McDonald's
FRANCISCO MCCONNELLFRANCISCO MCCONNELL
Maintenance Operations Manager / Lead Maintenance Supervisor at U.S. Department of DefenseMaintenance Operations Manager / Lead Maintenance Supervisor at U.S. Department of Defense