Saniya Sheikh

• Resolved customer questions and concerns with professional service.
• Traveling to different states for B2B wholesale apparels markets expanding by creating a new clientele base by 30%.
• Maintained organized merchandise displays and stocked sales floor before markets.

• Delivered guest service needs in a fast-paced, high-volume environment by using strategic management skills. This increased 20% of guest service satisfactory.
• Coordinate cross-functionally across service and management teams.
• Resolve guest concerns and unexpected service challenges on the spot by navigating quick decision making skills by directly solving issues at hand.
• Trained on front-of-house operations by maintaining service readiness through operational leadership and relationship within the team.

• Developed and maintained strategic partnerships with 10+ legal and medical organizations.
• Driving referral programs, events and media outreach that expanded 53% of regional market presence.
• Managed meetings, campaign workflows, and client follow ups to maintain strong partnerships.

• Supported sales communication strategy by executing through hands-on mentorship that increased 5% towards promotions.
• Traveling across 2-3 states to manage campaigns by training amongst cross regional teams for non-profit campaigns.

Studied abroad in London for 5 months through scholarship and learning about business on a more international level. Gaining experience through a different cultural lens by participating in case projects.