SaNiyah Besteda
Mobile ,AL
Summary
Dynamic Medical Assistant with proven expertise in patient care and clinical documentation. Skilled in HIPAA compliance and vital sign monitoring, I excel in building trust through effective communication. Recognized for maintaining a clean environment and enhancing patient experiences, I am dedicated to delivering quality healthcare.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Jackson Medical Center
Jackson, Al
02.2025 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Cashier
Walmart
Jackson, Al
11.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Team Lead
Burger King
Jackson, AL
10.2023 - 11.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Certification - Certified Clinical Medical Assistant
Victory Professional Development Center
Mobile, AL02.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Vital sign monitoring
- Medical terminology
- Data entry
- Procedure assistance
- CPR
CPR
CPR CERTIFICATION
Timeline
Medical Assistant
Jackson Medical Center
02.2025 - Current
Cashier
Walmart
11.2024 - 02.2025
Cashier Team Lead
Burger King
10.2023 - 11.2024
Certification - Certified Clinical Medical Assistant
Victory Professional Development Center