Sanjana Nandy
Denver,CO
Summary
Highly communicative professional with more than 3 years of expertise in service, both in the restaurant and healthcare industries, seeking a position as a Spa Concierge. Team player that provides exceptional guest service, fulfilling client needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude, as well as willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Lead Certified Nursing Assistant
UCHealth University Of Colorado Hospital
01.2023 - 03.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity and to enhance well-being
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved communication between patients, family members, and healthcare providers by acting as a liaison.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Trained new Certified Nursing Assistants, ensuring high-quality care standards were maintained,
- Participated actively in quality improvement initiatives aimed at enhancing patient experiences within the facility.
Server
The Sink
05.2021 - 12.2021
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Built and fostered team environment.
Hostess
BJ's Restaurant & Brewhouse
09.2020 - 05.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic environment while maintaining calm, professional demeanor.
Child Care Worker
Lindsay Stevens
05.2019 - 08.2019
- Cared for children ages 5 and 7 in nurturing and age-appropriate way.
- Reported with parents regarding child's behavior, daily activities and concerns.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
Education
Certified Nursing Assistant - October 2022
South Denver School of Nursing Arts
Centennial, COBachelor of Arts - Psychology
University of Colorado At Boulder
Boulder, COSkills
- Customer service expertise
- Adaptable under stressful environments
- Reliable team player
- Reflective/empathetic listening skills
- Effective communicator
- Guest Relations
Timeline
Lead Certified Nursing Assistant
UCHealth University Of Colorado Hospital
01.2023 - 03.2024
Server
The Sink
05.2021 - 12.2021
Hostess
BJ's Restaurant & Brewhouse
09.2020 - 05.2021
Child Care Worker
Lindsay Stevens
05.2019 - 08.2019
Certified Nursing Assistant - October 2022
South Denver School of Nursing Arts
Bachelor of Arts - Psychology
University of Colorado At Boulder
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