Sanjay Rohra
Clarksville,TN
Summary
Experienced Sales Manager with over 19 years in sales, customer service, and team leadership across retail, automotive, and hospitality sectors. Proven ability to drive revenue growth, optimize operations, and mentor high-performing teams. Holds a Bachelor's degree in Chemistry from Jai Hind College. Seeking to leverage management expertise in a Sales Manager role.
Qualified Manager with proven track record in managing operations and driving team performance. Successfully led initiatives that improved customer satisfaction and optimized inventory management. Demonstrated skills in leadership.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Floor Manager
Electronic Express
Clarksville, TN
05.2019 - Current
- Led a team of retail associates, hiring, training, and coaching employees to improve performance
- Delivered excellent customer service by greeting customers, answering questions, and making product recommendations
- Optimized sales by monitoring customer activity and overseeing employee interactions with customers
- Maintained visual merchandising standards and created engaging sales displays
- Managed inventory levels, monitored stock, and placed new orders to ensure product availability
- Ensured all staff adhered to company policies and procedures
- Coordinated activities with other departments to support store operations
- Updated inventory and sales records, preparing reports for management review
- Supervised daily sales operations, ensuring optimal customer service and engagement.
- Trained and mentored sales associates to enhance product knowledge and sales techniques.
- Implemented inventory management strategies to maintain stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and adjust merchandising accordingly.
- Developed promotional displays, increasing product visibility and driving sales performance.
Car Salesman
Renshaw Auto Group
Hopkinsville, KY
06.2016 - 05.2018
- Greeted customers and provided knowledgeable support throughout the car buying process
- Demonstrated vehicles, explained features and warranties, and answered customer questions
- Coordinated with the finance department to determine financing and ownership options
- Prepared all sales and lease paperwork accurately
- Scheduled car deliveries and maintenance checks, ensuring customer satisfaction
Manager
Wendy's
Clarksville, TN
10.2014 - 06.2016
- Hired, trained, and developed staff to deliver excellent customer service
- Oversaw daily restaurant operations, ensuring compliance with company policies and procedures
- Maintained financial controls, managed labor costs, and monitored food and waste costs
- Trained staff on food safety procedures and ensured health and safety standards were met
- Maximized store sales and profit goals through effective team leadership
Auto Sales Associate
WYATT JOHNSON AUTOMOTIVE
Clarksville, TN
03.2007 - 10.2014
- Greeted customers, built rapport, and answered questions to support the sales process
- Consistently exceeded sales goals by 20% or more
- Demonstrated vehicles, guided customers on test drives, and negotiated prices
- Delivered vehicles and instructed customers on available technologies
- Followed up with customers after sales to ensure satisfaction
General Manager
Electronic Express
Madison, TN
02.2005 - 03.2007
- Oversaw daily operations of the business, ensuring company procedures and standards were maintained
- Set goals for teams based on company strategic plans and assisted top management with long-term planning
- Maintained budgets, identified areas to improve, and optimized expenses
- Managed staffing strategies, including recruitment, training, and scheduling
- Ensured compliance with regulations and managed staff health and safety procedures
Education
Bachelor's degree - Chemistry
Jai Hind College
Skills
- Sales leadership
- Trusted keyholder
- Client interaction
- Respectful interaction
- Loss prevention strategies
- Cash handling expertise
- Accurate record keeping
- Accurate expense monitoring
- Efficient data input
- Documentation and reporting
- Cost control and revenue analysis
- Strong mathematical skills
- Financial analysis
- Inventory Management
- Sales expertise
- High-value sales experience
- Technical product sales
- Product demonstration
- Supportive demeanor
- Consistent reliability
- Skilled negotiator
- Product demonstrations
- Skilled in digital tools
- Staff scheduling management
- Workplace safety protocols
- Retail store management
- Retail merchandising
- Retail visual merchandising
- Food service experience
Certification
- Class D
- Driver's License
Languages
Hindi
Native or Bilingual
Timeline
Sales Floor Manager
Electronic Express
05.2019 - Current
Car Salesman
Renshaw Auto Group
06.2016 - 05.2018
Manager
Wendy's
10.2014 - 06.2016
Auto Sales Associate
WYATT JOHNSON AUTOMOTIVE
03.2007 - 10.2014
General Manager
Electronic Express
02.2005 - 03.2007
Bachelor's degree - Chemistry
Jai Hind College