Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sanjeev Bajpai

Redondo Beach,CA

Summary

With 12+ Years of Professional Experience as a Program Manager/Project Manager/Business System Analyst in Healthcare, Medical devices, Manufacturing, Automobile, Media, Publishing, Real-estate, and entertainment industry. Excellent experience in Workflows and Content Management Tools. In-depth knowledge of all the phases within the Software Development Life Cycle (SDLC) such as Requirements, Analysis/Design, Development, and Testing. Demonstrated leadership in identifying and implementing appropriate technology solutions, application testing, Quality Assurance, specification gathering, team coordination, solving business problems, supporting company strategies while maintaining personal accountability. Excellent Training skills, facilitation, PowerPoint presentations, maintaining performance metrics, developing training manuals, documentation & communicating to users. Proficient with business intelligence technologies and methods. Managed Data Science & Data Analytics team as a Product Manager. Responsible for gathering requirements from users in the operations group, and performing data mapping for the application, confirming and vacillating the requirement at the time of BA testing. Performed data analysis by using SQL queries. Experience in conducting GAP analysis by identifying existing technologies, documenting enhancement to meet the end-state requirements, User Acceptance Testing (UAT), SWOT analysis, Cost-Benefit analysis and ROI analysis. Extensive knowledge of Salesforce.com implementation cycle in Sales, Marketing, Service and support modules. Highly efficient, demonstrated superior time management and multi-tasking skills by accomplishing cross-functional tasks. Proven aptitude for working independently and within a team environment to meet project deadlines. Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 12 years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations. Dynamic and team-oriented IT Project Manager with 12 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. IT Project Manager/Program Manager

Horiba Instruments Incorporated
01.2021 - Current
  • Working to implement and provide a recommendation of all Salesforce products, Salesforce Sales Cloud, Pardot, Service Cloud, which companywide will use to generate more revenue and provide a better customer experience
  • Leading a worldwide team.

Sr. Project Manager/Program Manager

Los Angeles Times
06.2019 - 01.2021
  • Working to implement and provide a recommendation of all Salesforce products, Sales Cloud, Social Studio, Marketing Cloud & DMP/Audience Studio, which companywide will use to generate more revenue and provide a better customer experience
  • Also leading the Data Science team as a Product Manager to identify the opportunity to bring more subscribers.

Sr. Business System Analyst/Project Manager

Irvine Company
09.2018 - 05.2019
  • Working to develop the Irvine Company Office Mobile app used by IC office rental properties to improve work-life balance
  • Also working on the production support of ICO.com (Irvine Company Office website).

Sr. Business System Analyst/Project Manager

American Honda Motor
02.2016 - 09.2018
  • Technical lead responsible for supporting the design, development, and implementation of software development solutions
  • Worked as a Global Connected Customer Experience IT Systems Analyst working within a software development team/Managing Business Team in US/Canada and Japan, directly collaborating with software developers, testers, and software development managers.

Lead Business System Analyst/Project Manager

DIRECTV/Mutual of Omaha (through Cignium Technology)
04.2014 - 01.2016
  • Consulted with Business and IT at DIRECTV and developed Functional Requirements
  • Functional Specifications and detailed design & Managed Software Development Life Cycle
  • Worked as a key player in migration from OMS (Order Management System) to Salesforce Sales Cloud
  • Extensive experience working in Order Management and SAP supply chain.

Sr. IT Business Analyst

DIRECTV
01.2013 - 01.2014
  • Working with the Customer Care and Field Services organization to manage all IT implementations in the Operations domain.

Education

MS - Computer & Electrical Engineering

New York Institute of Technology
New York, NY
01.2012

BS - Electronics & Communication

Uttar Pradesh Technical University
Uttar Pradesh, UP
01.2008

Skills

  • Risk Management
  • IT Program Management
  • Root Cause Analysis
  • Data Analytics
  • Scrum Framework
  • Business Analysis
  • Software development life cycle
  • Client Relations
  • Project planning and development

Certification

  • PMP Certified Professional
  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Administrator
  • Salesforce Certified Associate

Timeline

Sr. IT Project Manager/Program Manager

Horiba Instruments Incorporated
01.2021 - Current

Sr. Project Manager/Program Manager

Los Angeles Times
06.2019 - 01.2021

Sr. Business System Analyst/Project Manager

Irvine Company
09.2018 - 05.2019

Sr. Business System Analyst/Project Manager

American Honda Motor
02.2016 - 09.2018

Lead Business System Analyst/Project Manager

DIRECTV/Mutual of Omaha (through Cignium Technology)
04.2014 - 01.2016

Sr. IT Business Analyst

DIRECTV
01.2013 - 01.2014

MS - Computer & Electrical Engineering

New York Institute of Technology

BS - Electronics & Communication

Uttar Pradesh Technical University
Sanjeev Bajpai