With 12+ Years of Professional Experience as a Program Manager/Project Manager/Business System Analyst in Healthcare, Medical devices, Manufacturing, Automobile, Media, Publishing, Real-estate, and entertainment industry. Excellent experience in Workflows and Content Management Tools. In-depth knowledge of all the phases within the Software Development Life Cycle (SDLC) such as Requirements, Analysis/Design, Development, and Testing. Demonstrated leadership in identifying and implementing appropriate technology solutions, application testing, Quality Assurance, specification gathering, team coordination, solving business problems, supporting company strategies while maintaining personal accountability. Excellent Training skills, facilitation, PowerPoint presentations, maintaining performance metrics, developing training manuals, documentation & communicating to users. Proficient with business intelligence technologies and methods. Managed Data Science & Data Analytics team as a Product Manager. Responsible for gathering requirements from users in the operations group, and performing data mapping for the application, confirming and vacillating the requirement at the time of BA testing. Performed data analysis by using SQL queries. Experience in conducting GAP analysis by identifying existing technologies, documenting enhancement to meet the end-state requirements, User Acceptance Testing (UAT), SWOT analysis, Cost-Benefit analysis and ROI analysis. Extensive knowledge of Salesforce.com implementation cycle in Sales, Marketing, Service and support modules. Highly efficient, demonstrated superior time management and multi-tasking skills by accomplishing cross-functional tasks. Proven aptitude for working independently and within a team environment to meet project deadlines. Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 12 years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations. Dynamic and team-oriented IT Project Manager with 12 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.