To utilize my strong analytical, communication and teamwork, exceptional customer service, managerial and people skills towards a challenging career in a growth-oriented and leading-edge organization that recognizes and values individual contribution and will provide opportunities for continuing growth and advancement.
Work History
General Manager
6 Years 3 Months
LIQUOR, LLC | 05.2020 - Current
Directing operational strategies to enhance efficiency and streamline processes across all vendors and maintained award-winning relationship.
Lead cross-functional teams to implement best practices, improving overall service delivery standards.
Execute financial planning and budget management to optimize resource allocation and reduce costs.
Develop and enhancing staff training programs that increased team performance and customer satisfaction metrics.
Oversee inventory management systems, ensuring compliance with regulations and minimizing waste.
Analyze market trends to inform strategic decisions, enhancing competitive positioning in the industry.
Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
Formulate policies and procedures to streamline operations.
Directed all operational activities, ensuring compliance with industry regulations and best practices.
Owner/Managing Director
6 Years 11 Months
Cellular Enterprise LLC. | 05.2013 - 04.2020
Developed strategic partnerships with suppliers to enhance inventory management and cost efficiency.
Oversaw daily operations, ensuring optimal customer service and product availability.
Implemented targeted marketing campaigns to increase brand awareness and drive sales growth.
Trained and mentored staff on best practices in customer engagement and product knowledge.
Managed day-to-day business operations.
Led community outreach initiatives, enhancing company visibility and fostering local relationships.
Established foundational processes for business operations.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Project Manager
4 Years 6 Months
SKB Software PVT LTD | 08.2008 - 02.2013
Led cross-functional teams to deliver software projects on time and within budget.
Developed and implemented project plans, ensuring alignment with client objectives and company goals.
Conducted regular project reviews, assessing progress against milestones and adjusting strategies as needed.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Provided detailed project status updates to stakeholders and executive management.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Operations Manager
10 Years 1 Month
Main Street Associates, Inc. | 07.1998 - 08.2008
Streamlined operational processes to enhance efficiency and reduce costs.
Coordinated inventory management strategies to ensure product availability and minimize waste.
Facilitated regular team meetings to align goals and address operational challenges.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and implemented strategies to maximize customer satisfaction.
Increased profit by streamlining operations.
Implemented quality control systems to boost overall product consistency and reliability.
Accounting Supervisor
7 Months
Janata Bank | 01.1996 - 08.1996
Reviewed and corrected accounting entries, assisted with financial planning input and analysis, and generated reports, uncovering nearly $50,000 in unpaid bills and mislaid funds.
Provided administrative support to upper management by drafting company correspondence, typing, filing, and performing data entry for efficient office operations.
Contacted customers regarding account collections and past due accounts.
Led a team to streamline month-end close processes, enhancing efficiency and accuracy of financial reporting.
Oversaw preparation of budgets and forecasts, contributing to informed decision-making at management level.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
Bachelor of Science
MBA - Logistics And Supply Chain Management
Wichita State University | Wichita | 12-2027
Computer Hardware And Networking
Penn Valley Community College | Kansas City, MO | 08-2000
Bachelor of Accounting
Chittagong Commerce College | Chittagong, Bangladesh | 08-1996
Accomplishments
Business Development: - Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
Marketing - Implemented marketing strategies which resulted in 20% growth of customer base.
Interests
Member of American Marketing Association (AMA).
Former member of Computer Club (School of Computer & Language Studies).