Adept at conflict resolution and problem-solving, I significantly reduced contraband instances at the Texas Department of Criminal Justice. My shift leadership and organizational skills ensured smooth operations and safety, enhancing team productivity and inmate management, focusing on achievements with active language, and incorporating both hard and soft skills. A results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Leader
Cantex
Mineral Wells, TX
06.2023 - 02.2024
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Improved team productivity by implementing efficient scheduling and task delegation methods.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Frequently inspected production area to verify proper equipment operation.
Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Observed packing operations to verify conformance to specifications.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paint Technician
Parmar Construction
Dallas, TX
03.2021 - 09.2022
Maintained a clean and organized workspace, promoting safety and efficiency in the paint booth.
Communicated effectively with clients, providing updates on progress and addressing any concerns or questions promptly.
Collaborated with team members to complete large-scale projects on time and within budget constraints.
Enhanced customer satisfaction by delivering high-quality finishes through precise attention to detail.
Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
Held or positioned spray guns to direct spray onto articles.
Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
Provided supervisor with daily status report on all job tasks and workers' duties.
Primed, painted, varnished and lacquered walls and surfaces.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Installer
Southern Gutters
Huntsville, AL
05.2019 - 01.2021
Installed complete systems at new residential and business construction sites.
Laid out materials and system components to prepare for installation.
Enhanced customer satisfaction by providing timely and accurate installations.
Calculated materials and time needed for each job.
Completed troubleshooting of malfunctions and diagnosed issues.
Operated tools, equipment, and machinery according to safety standards.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Completed projects within budget constraints through careful planning and resource management.
Collaborated with team members to ensure smooth workflow and successful project completion.
Expedited installation times with efficient scheduling and coordination of resources.
Correctional Officer
Coalfield Unit TDCJ
Tennessee Colony, TX
09.2016 - 07.2018
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Enforced rules and regulations to maintain order among inmates.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Supervised inmates during meals, recreation and other activities.
Conducted routine and emergency head counts.
Responded to emergency situations and de-escalated hostile confrontations.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Provided assistance and guidance to inmates regarding daily activities.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Correctional Officer
Texas Department Of Criminal Justice
Iowa Park, TX
02.2009 - 06.2016
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Enforced rules and regulations to maintain order among inmates.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Supervised inmates during meals, recreation and other activities.
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Education
High School Diploma -
Throckmorton High School
Throckmorton, TX
05-1991
Skills
Problem-Solving
Decision-making capabilities
Conflict Resolution
Inventory Counts
Equipment Troubleshooting
Shift leadership
Attention to Detail
Time Management
Reliability
Self Motivation
Adaptability and Flexibility
Organizational Skills
Certification
Use of Force Training Certification - Various authorized training centers.
First Aid Certification - American Red Cross.
Defensive Tactics Certification - Various authorized self-defense and tactical training institutions.
Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
Self-Defense Training Certification - Various authorized training centers.
Languages
English
Professional
american sign
Limited
Spanish
Professional
Korean
Limited
Timeline
Shift Leader
Cantex
06.2023 - 02.2024
Paint Technician
Parmar Construction
03.2021 - 09.2022
Installer
Southern Gutters
05.2019 - 01.2021
Correctional Officer
Coalfield Unit TDCJ
09.2016 - 07.2018
Correctional Officer
Texas Department Of Criminal Justice
02.2009 - 06.2016
High School Diploma -
Throckmorton High School
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