Sanjuana Rocha

• Provided exceptional customer service by responding promptly to guest inquiries and requests.
• Assisted with order taking and delivery, ensuring accuracy and timely service.
• Collaborated with kitchen staff to facilitate smooth communication and efficient food preparation.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
• Managed multiple tables simultaneously, prioritizing tasks to enhance operational efficiency.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Coordinated banquet setup and breakdown to ensure seamless event flow.
• Delivered exceptional service by anticipating guest needs and responding promptly.
• Maintained cleanliness and organization of dining areas throughout events.
• Collaborated with kitchen staff to facilitate timely food service during high-volume events.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet tables and chairs based on event requirements.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Arranged linens and table settings according to seating plan and event theme.

customer service , busser , multitask, team work

• Learned menu items thoroughly to offer informed recommendations to guests.
• Supported team members during busy shifts, contributing to overall workflow efficiency.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Delivered exceptional customer service, ensuring a positive dining experience for all patrons.