SanJuanita Moreno
Houston
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager, Customer Service
Assistant manager
Houston
01.2015 - 06.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed daily customer service operations to enhance team efficiency.
- Resolved customer complaints through effective communication and problem-solving.
- Managed day-to-day operations of the Customer Service department.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Skills
- Customer service
- Problem solving
- Cost reduction
- Multitasking Abilities
- innovative thinking
- cost management
- order fulfillment
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Manager, Customer Service
Assistant manager
01.2015 - 06.2020