SANOBER AYUB
Summary
Strategic and results-oriented business professional with a strong foundation in leadership, operations, and data-driven decision-making. Adept at analyzing complex business challenges, identifying growth opportunities, and implementing effective solutions. Passionate about driving organizational success through innovation, collaboration, and strategic planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Office Associate
Remedium Legals
01.2014 - 03.2016
- Assisted with document preparation and ensured compliance with legal standards.
- Supported case management by organizing files and maintaining records accurately.
- Conducted research to support legal cases and provided necessary information.
- Ensured accuracy of all documentation prior to submission.
Customer Service Representative
Zong CMPak
12.2012 - 12.2013
- Assisted customers with inquiries and provided accurate product information to ensure satisfaction.
- Resolved customer complaints using effective communication techniques to restore trust and satisfaction.
- Collaborated with team members to improve service delivery quality, leading to enhanced customer experiences.
- Maintained accurate records of customer interactions and transactions.
Medical Billing Executive
MTBC - Medical Transcription And Billing
01.2008 - 04.2010
- Processed medical claims for healthcare providers, ensuring timely reimbursement.
- Reviewed patient accounts for accuracy and completeness, reducing submission errors.
- Communicated with insurance companies to resolve claim discrepancies.
- Maintained up-to-date knowledge of billing regulations and coding standards.
- Utilized electronic health record systems to manage patient information securely.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Applied HIPAA privacy and security regulations while handling patient information.
- Followed up on unpaid claims with insurance companies and third-party payers to expedite resolution.
Logistics Associate
Mobilink GSM
09.2006 - 12.2006
- Assisted in processing incoming and outgoing freight shipments to ensure timely deliveries.
- Managed inventory levels and conducted regular stock checks to maintain accuracy.
- Communicated with vendors to resolve shipping discrepancies and issues.
- Supported team members in logistics tasks and workflows to enhance team collaboration.
Education
MBA -
Riphah International University
01-2019
Skills
- Quality assurance
- Data security
- Deadline Management
- Organizational Skills
- Attention to Detail
- Adaptability
- Team Collaboration
- Critical Thinking
Languages
English
Professional
Certification
Successfully completed an internship program at Mobilink Logistics, gaining practical experience in logistics coordination, shipment tracking, documentation, and administrative support.
Affiliations
Reading and professional development
Travel and cultural exploration
Fitness and wellness
Cooking and baking
Technology and digital learning
Arts and crafts
Music and creative pursuits
Travel and cultural exploration
Fitness and wellness
Cooking and baking
Technology and digital learning
Arts and crafts
Music and creative pursuits
ACHIEVEMENTS
- Maintained 99% accuracy in billing and administrative records.
- Handled high volumes of customer inquiries while maintaining service quality.
- Supported efficient logistics operations through accurate documentation and shipment tracking.
- Recognized for strong organizational skills and commitment to customer satisfaction.
Timeline
Administrative Office Associate
Remedium Legals
01.2014 - 03.2016
Customer Service Representative
Zong CMPak
12.2012 - 12.2013
Medical Billing Executive
MTBC - Medical Transcription And Billing
01.2008 - 04.2010
Logistics Associate
Mobilink GSM
09.2006 - 12.2006
MBA -
Riphah International University