Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Sant King

Sweet Serendipity Ice Cream Parlor
Moab,UT

Work Preference

Job Search Status:

Open to work

Desired start date:

Open to discussion

Desired Job Title

Customer Service RepresentativeCustomer Service RepresentativeCustomer Service RepresentativeCustomer Service Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

Remote
8
Years of experience

Dynamic customer service professional with a proven track record of efficiency and punctuality, excelling in complaint resolution and fostering customer loyalty. Skilled in payment processing and active listening, I consistently enhance customer experiences, driving satisfaction and retention rates through effective communication and problem-solving abilities.

Work History

Customer Service Representative

9 Months
Sweet Serendipity Ice Cream Parlor | 08.2025 - 05.2026
  • Assisted customers with order selection, enhancing overall service experience.
  • Educated patrons on menu offerings and seasonal specials, fostering customer engagement.
  • Handled cash transactions efficiently, ensuring accurate financial processing.
  • Resolved customer complaints promptly, improving satisfaction and retention rates.

Customer Service Representative

4 Months
Bonjour French Bakery & Cafe | 03.2025 - 07.2025
  • Assisted customers with order selection, enhancing overall service experience.
  • Educated patrons on menu offerings and seasonal specials, fostering customer engagement.
  • Handled cash transactions efficiently, ensuring accurate financial processing.
  • Resolved customer complaints promptly, improving satisfaction and retention rates.

Customer Service Representative

1 Year 10 Months
Two Bux Enterprises | 11.2022 - 09.2024

Provided quick customer service to keep the lines moving.

Cleaned all areas needed in a timely manner.

Remained calm professional in stressful circumstances.

Effectively defused tense situations.

Demonstrated excellent communication skills in resolving product and consumer complaints.

Developed strong customer relationships to encourage repeatedly business.

Customer Service Representative

5 Months
Disco Dogs | 09.2018 - 02.2019
  • Assisted customers with order selection, enhancing overall service experience.
  • Educated patrons on menu offerings and seasonal specials, fostering customer engagement.
  • Handled cash transactions efficiently, ensuring accurate financial processing.
  • Resolved customer complaints promptly, improving satisfaction and retention rates.

Education

No Degree - General Education

Home School | Castleton, UT | 08-2026

Expected Graduation with a GED in 06/2027.

Remote Work - Remote Work

Utah State University | Logan, UT | 08-2026

Skills

Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Customer relations
Computer proficiency
Conflict resolution
Complaint handling
Payment processing
Client relations
Follow-up skills

Timeline

Customer Service Representative

Sweet Serendipity Ice Cream Parlor
08.2025 - 05.2026Read More

Customer Service Representative

Bonjour French Bakery & Cafe
03.2025 - 07.2025Read More

Customer Service Representative

Two Bux Enterprises
11.2022 - 09.2024Read More

Customer Service Representative

Disco Dogs
09.2018 - 02.2019Read More

Home School

No Degree from General Education
Read More

Utah State University

Remote Work from Remote Work
Read More
Sant King