Overview
Work History
Education
Skills
Timeline
Generic

Santana Gibson

Yonkers,NY

Overview

13
13
years of professional experience

Work History

Salad / Pizza Maker/ Prep

Cheesecake Factory Restaurant
11.2017 - 07.2018
  • Ensured all the recipes and ingredients have been added in proper order and combination to give a good taste.
  • Reviewed menus/production sheets to determine types and quantities of foods to be prepared for all service areas.
  • Pro-activate in quality control functions by tasting, modifying and/or replacing foods.
  • Inspected food ready to be served to the guests, making sure all the standards have been followed.
  • Ensured timely service and sanitation of cooking equipment – Maintained cleanliness and health standards in the working station where the food is prepared.
  • Ensured rapid refrigeration of unused food to avoid bacteria growth.
  • Monitored the working of other kitchen staff and juniors and guided them in their tasks.
  • Maintained timely record of the raw materials being used and placed future orders accordingly.
  • Measured and mixed according to set recipes

Team Member/ Sales Floor

Target
12.2014 - 04.2016


  • Work the register and sales floor.
  • Provide all customers with a smile while making sure their needs and wants.
  • Maintain cleanliness of store aisles and shelves and sales floor.
  • Stock and property place items in the correct location so customers can find products.

Cook/ Prep

Miami Grill and Subs
12.2018 - 12.2024
  • Clean, per approved sanitation and safety guidelines, all dishes, glasses, utensils, pots and pans and related food preparation/serving items and equipment.
  • Greeting customers and ensuring them food would be made with love.
  • Properly prepared customers, food for satisfaction.
  • Check temperature per approved schedule and adjust as needed.
  • Disassemble, inspect, clean, perform maintenance on and reassemble equipment properly.
  • Clean floor area of any spillage of water, detergent and food stuffs per safety and sanitation guidelines.

Customer Service/ Call Center Agent

Alorica
02.2012 - 06.2014
  • Ensuring customer that they’re getting the best deal possible keeping them happy with the company while also maintaining and meeting all sales quota.
  • Making sure customer is satisfied with the correct programming reassuring their needs were met, keeping customer account in good standings.
  • Provide callers with great customer service, giving them all information needed, including prices promotional deals, future deals, and options for better rates.

Education

High School Diploma - Business Management

Miami Dade College
Miami, FL

High School - undefined

Miami SouthRidge SR.
01.2010

Skills

  • Exceptional ability to interact with a wide variety of people
  • Strong ability to effectively organize and coordinate multiple priorities
  • Profound ability to work well as a team member
  • In-depth ability to solve problem
  • Huge physical strength to lift heavy dishes and pots and pans; and though stamina to stand and bend for long periods
  • Remarkable ability to understand health department regulations
  • Sound ability to handle high heat and moisture
  • Excellent ability to communicate with supervisors and coworkers in English

Timeline

Cook/ Prep

Miami Grill and Subs
12.2018 - 12.2024

Salad / Pizza Maker/ Prep

Cheesecake Factory Restaurant
11.2017 - 07.2018

Team Member/ Sales Floor

Target
12.2014 - 04.2016

Customer Service/ Call Center Agent

Alorica
02.2012 - 06.2014

High School - undefined

Miami SouthRidge SR.

High School Diploma - Business Management

Miami Dade College

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Santana Gibson