Santana Haliniak-DeSa
Honolulu,HI
Summary
Adaptable student with knowledge of account development, brand management and client relations. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised for teamwork by my peers, I can be relied upon to help your company achieve its goals. Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Summer Aide
Manoa District Park
06.2024 - Current
- Provide leadership to a group of teens and ensure their safety
- Ensure that all teens focus and listen
- Engage and plan multiple activities
Sales Associate
GNC
10.2022 - Current
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Used product knowledge for handling objections
- Engaged with guests to understand and anticipate customer service needs
- Operated cash register and POS to process sales transactions and handle payments
- Promoted visual presentation standards by keeping store replenished
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Followed checklist to complete retail store opening and closing activities
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites.
In-store Shopper
Whole Foods Market Inc
11.2023 - 06.2024
- Helped customers find specific products, answered questions, and offered product advice
- Greeted customers and provided exceptional customer service
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Worked with fellow sales team members to achieve group targets
- Provided accurate information about products, prices and services
- Maintained cleanliness of store environment including floors, windows, displays
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
No Degree - Kinesiology
Olivet Nazarene University
Bourbonnais, ILAssociate of Applied Science - Fire Prevention And Safety Technology
Honolulu Community College
Honolulu, HI05.2024
High School Diploma - Physical Therapy
Roosevelt High School
Honolulu, HI05.2021
Skills
- Positive mindset
- Flexible schedule
- Communication skills
- Problem solving skills
- Hard worker
- Maintaining Clean Work Areas
- Cash Register Operation
- Multitasking Strengths
- Customer Service
- Stocking and Replenishing
- Restocking Procedures
- Time Management
- Seasonal Promotions
- Cash Handling Accuracy
References
- Christopher Valdez, 916-284-0676
- Tracy (Kim) Koki, 808-780-1712
- Kya Raquel, 808-343-5365
- Dandi Holder, 808-780-6164
Timeline
Summer Aide
Manoa District Park
06.2024 - Current
In-store Shopper
Whole Foods Market Inc
11.2023 - 06.2024
Sales Associate
GNC
10.2022 - Current
No Degree - Kinesiology
Olivet Nazarene University
Associate of Applied Science - Fire Prevention And Safety Technology
Honolulu Community College
High School Diploma - Physical Therapy
Roosevelt High School
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