Summary
Overview
Work History
Education
Skills
Timeline
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Santanna Martinez

Canoga Park,CA

Summary

Seeking to be effective in a successful organization where my experience will meet and surpass its goals providing support wherever needed. Always looking forward to new challenges and opportunity's.

Overview

12
12
years of professional experience

Work History

Accounting Specialist

Emergence Financial Company
05.2023 - 12.2023
  • Assisting clients monthly budgets through Quickbooks.
  • Payroll for multiple companies through ADP program.
  • Processing Tax Forms 2848 (Power of Attorney)
  • Following up with multiple emails.
  • Filing and scanning documents
  • Customer Service
  • Maintained compliance with regulatory requirements, and staying up-to-date on industry standards.

Receptionist/Accounting Assistant

Dependable Dodge Dealership
07.2021 - 06.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for customers.
  • Scheduling appointments for clients.
  • Balancing invoices on excel.
  • Correcting checks with invoice totals.
  • Knowledge in CDK program.

HR Assistant

Advanced Movers
04.2021 - 05.2022
  • Processing work schedule for employees.
  • Assisting customers with complaints.
  • ADP Payroll for company.
  • Creating estimates for clients.
  • Responding to multiple emails.
  • Quickbooks invoicing for company.

LAPD Cadet

Topanga Police Station
02.2012 - 02.2018
  • Enhanced cadet performance by implementing rigorous training exercises and drills.
  • Police Station front desk help.
  • Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
  • Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.

Hospital Volunteer

Olive View Medical Center
06.2014 - 04.2017
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
  • Organized materials for hospital events, contributing to successful fundraisers and community outreach programs.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
  • Supervised junior volunteers during their shifts, ensuring adherence to policies while providing guidance as needed.

Education

Some College - Criminal Justice

Pierce College
Woodland Hills

High School Diploma -

El Camino Real Charter High School
Woodland Hills, CA
06.2016

Skills

  • Invoice Processing
  • Report Preparation
  • CDK Program
  • Statement Reviewing
  • Accounts Payable
  • Payroll Processing
  • Data Entry
  • Customer Service
  • Administrative Support
  • Quickbooks

Timeline

Accounting Specialist

Emergence Financial Company
05.2023 - 12.2023

Receptionist/Accounting Assistant

Dependable Dodge Dealership
07.2021 - 06.2022

HR Assistant

Advanced Movers
04.2021 - 05.2022

Hospital Volunteer

Olive View Medical Center
06.2014 - 04.2017

LAPD Cadet

Topanga Police Station
02.2012 - 02.2018

Some College - Criminal Justice

Pierce College

High School Diploma -

El Camino Real Charter High School

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Santanna Martinez