Santiago Bedoya
East Boston,MA
Summary
Customer-focused Server with extensive experience in delivering prompt service and managing high-volume transactions. Expertise in menu knowledge, personalized recommendations, and food safety regulations. Efficiently prioritizes tasks to enhance dining experiences and optimize operations. Strong understanding of POS systems and effective in maintaining attention to detail while balancing responsibilities.
Overview
4
4
years of professional experience
Work History
Server
Barcelona Wine Bar
East Boston, MA
2022.06 - Current
- Delivered exceptional service to high volume of daily customers, enhancing overall dining experience.
- Demonstrated strong passion for restaurant's menu and products by engaging with customers.
- Utilized POS terminals to efficiently input orders, split bills, and calculate totals, ensuring smooth customer transactions.
- Executed accurate money transactions by meticulously following company cash handling procedures.
Education
High School Diploma -
Bunker Hill Community College
Charlestown, MA2024-08
Skills
- Direct and courteous customer service in Spanish and English
- Fast and efficient service, maintaining high quality standards
- Managing multiple tables under pressure
- Teamwork with kitchen staff and colleagues to ensure excellent service
- Problem-solving and attentiveness to customer needs
- Punctuality, responsibility, and consistency over time
- Point of sale systems
- Cash handling
- Exceptional customer service
Languages
English
Professional
Timeline
Server
Barcelona Wine Bar
2022.06 - Current
High School Diploma -
Bunker Hill Community College