Santiago Correa
Queens
Summary
Dynamic and dedicated server with extensive experience, recognized for exceptional customer service and team leadership. Proficient in point of sale systems and sanitation compliance, I consistently enhance guest experiences while optimizing sales. My passion for the hospitality industry drives me to exceed expectations and deliver memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Kabu Lounge
Queens
03.2024 - 06.2025
- I have been working part-time as a waiter since September of last year, primarily on Fridays and Saturdays. During this time, I have gained valuable experience in providing high-quality customer service, including serving both food and alcoholic beverages.
In addition, during staff shortages, I was given the opportunity to assist behind the bar. This allowed me to develop skills as a bartender, learning to prepare a variety of drinks, and manage bar service efficiently. Through both roles, I’ve consistently focused on ensuring the best possible experience for every customer.
Lineman
Salted S.A
Brooklyn
01.2024 - 12.2024
- Maintained high presentation standards for dishes prior to customer service.
- Organized kitchen operations to enhance efficiency and productivity.
- Gained extensive experience in food preparation techniques and culinary arts.
Server
Mezeh M.G
Manhattan
11.2022 - 01.2024
- Company Overview: Mezeh is a restaurant specializing in Mediterranean cuisine, conveniently located in the heart of Manhattan.
- I have been working at this restaurant since October, where I have been improving my customer service skills by giving my best effort.
- I was promoted to shift leader after my third month of working there.
- Mezeh is a restaurant specializing in Mediterranean cuisine, conveniently located in the heart of Manhattan.
Server
Sush1
Manhattan
01.2020 - 01.2021
- Company Overview: Sush1 is an Asian restaurant that focuses on Japanese cuisine.
- While working at this restaurant, I gained extensive experience in food and beverage service in NYC, improving my server skills and fostering excellent teamwork.
- Sush1 is an Asian restaurant that focuses on Japanese cuisine.
Ride Operator
Valleyfair
Shakopee
01.2020 - 12.2020
- Company Overview: Valleyfair is an amusement park located in Minnesota.
- While working at this amusement park, I gained my initial work experience in the USA. During this time, I dedicated myself to improving my English skills daily, with a focus on providing excellent guest service.
- I was promoted to a team lead position after working at the park for two months. In this role, I led a team of eight people.
- Valleyfair is an amusement park located in Minnesota.
Beverage service
SEVEN
Quito
01.2017 - 12.2019
- Company Overview: Seven is a bar-restaurant specialized in organizing live music events.
- I gained three years of experience working in this place, where I developed my initial customer service skills while working as a bartender and cashier.
- I was promoted to the leader of my area after successfully leading a team of two additional people for three months.
- I learned how to do flair and some tricks with the drinks.
- Seven is a bar-restaurant specialized in organizing live music events.
Education
Bachelor of Ingennering - Biotechnology
Universidad de las Américas
Quito, PH06.2025
High School Diploma -
La Salle
Quito, PH07.2017
Skills
- Customer service excellence
- Point of sale systems
- Cost management
- Sanitation compliance
- Sales optimization
- Food product knowledge
- Menu management
Languages
- Spanish, Native
- English, Proficient
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Kabu Lounge
03.2024 - 06.2025
Lineman
Salted S.A
01.2024 - 12.2024
Server
Mezeh M.G
11.2022 - 01.2024
Server
Sush1
01.2020 - 01.2021
Ride Operator
Valleyfair
01.2020 - 12.2020
Beverage service
SEVEN
01.2017 - 12.2019
Bachelor of Ingennering - Biotechnology
Universidad de las Américas
High School Diploma -
La Salle
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