Santiago Fernandez
Des Plaines,IL
Summary
Committed to maintaining cleanliness and safety standards, ensuring efficient operations and fostering positive customer relationships. Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
3
3
years of professional experience
Work History
Associate
Caputos
10.2025 - Current
- Work in the Meat, Deli, and Produce departments.
- Cut fruit and vegetables for prepping food.
- Cut chicken and beef for food prepping.
- Attend to customers with a positive attitude.
-Record sausage inventory at end of each night
Team Member
Sam's Club
04.2023 - 08.2024
- Set up Steel Beams inside freezer
- Stay inside freezer for extended period of time
- Maintained accurate inventory levels through regular stock checks and replenishment activities.
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Collaborated with team members to optimize store layout for improved product visibility.
- Supported training of new team members on operational procedures and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
No Degree - Automotive And Diesel
Universal Technical Institute
Lisle, ILSkills
- Customer service
- Inventory management
- Food preparation
- Product knowledge
- Team collaboration
- Conflict resolution
- Safety compliance
- Stock replenishment
- Time management
- Space optimization
- Operational procedures
- Task prioritization
- Cash handling
- Equipment operation
- Communication skills
- Cleanliness standards
- Attention to detail
- Basic food safety
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Flexible schedule
- New hire training
Sam's Club Employee of the Month (October)
I was acknowledged for go above and beyond for my team and for customers, always going the extra mile to make sure operations run smoothly.
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Associate
Caputos
10.2025 - Current
Team Member
Sam's Club
04.2023 - 08.2024
No Degree - Automotive And Diesel
Universal Technical Institute