Santiago Garcia
Pomona,CA
Summary
Dedicated professional with a strong track record in building relationships and managing time effectively in busy restaurant settings. Skilled in efficiently serving tables of various sizes while maintaining high standards of service. Committed to meeting customer needs, enhancing satisfaction, and promoting long-term loyalty. Friendly server with extensive experience providing prompt and personable service. Skillful in making personalized menu recommendations and managing closing duties. Experienced with POS system operations as well as food safety and sanitation regulations.
Overview
1
1
year of professional experience
Work History
Server
Juancho's Restaurants
08.2023 - Current
- Delivered outstanding customer service to ensure guest satisfaction.
- Accurately took and processed customer orders in a timely manner.
- Served food orders quickly and courteously.
- Addressed guest inquiries and complaints efficiently and professionally.
- Properly logged orders using the cash register and point-of-sale system.
- Maintained transaction records as required by legal and company standards.
- Adhered to health and safety regulations when preparing and serving food.
- Effectively communicated with kitchen staff about customer allergies or special requests.
- Welcomed customers and suggested specials to boost sales.
- Followed up with customers to ensure meal satisfaction, quickly addressing requests for additional items or beverage refills.
- Demonstrated enthusiasm and knowledge about the restaurant’s menu and offerings.
- Promoted desserts, appetizers, and specialty drinks to maximize sales.
- Checked IDs to confirm guests were of legal age to purchase or consume alcohol.
Education
High School Diploma -
Chino High School
Chino, CA05-2023
Skills
- Food Running
- Safe Food Handling
- Food inspection
- Food Delivery
- Supply Restocking
- Table Bussing
- Positive and professional
- Strong Work Ethic
- Sales Techniques
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
Working proficiency in English, continually improving it to enhance sales skills and customer interactions.
Timeline
Server
Juancho's Restaurants
08.2023 - Current
High School Diploma -
Chino High School
Similar Profiles
JORDAN METZGERJORDAN METZGER
Server/Server Assistant at Sienna Restaurants MP Restaurants Inc.Server/Server Assistant at Sienna Restaurants MP Restaurants Inc.
DILSHAN WIJESEKERADILSHAN WIJESEKERA
Operations Chef at Gaucho & M Restaurants, Rare Restaurants GroupOperations Chef at Gaucho & M Restaurants, Rare Restaurants Group
Laura McNaltyLaura McNalty
Customer service Representative/cashier at McDonald's Restaurants, Wendy's RestaurantsCustomer service Representative/cashier at McDonald's Restaurants, Wendy's Restaurants
Robin MejiaRobin Mejia
Warehouse Lead at Weber LogisticsWarehouse Lead at Weber Logistics
Bernard TorresBernard Torres
Security at GssiSecurity at Gssi